<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:x="urn:schemas-microsoft-com:office:excel" xmlns:p="urn:schemas-microsoft-com:office:powerpoint" xmlns:a="urn:schemas-microsoft-com:office:access" xmlns:dt="uuid:C2F41010-65B3-11d1-A29F-00AA00C14882" xmlns:s="uuid:BDC6E3F0-6DA3-11d1-A2A3-00AA00C14882" xmlns:rs="urn:schemas-microsoft-com:rowset" xmlns:z="#RowsetSchema" xmlns:b="urn:schemas-microsoft-com:office:publisher" xmlns:ss="urn:schemas-microsoft-com:office:spreadsheet" xmlns:c="urn:schemas-microsoft-com:office:component:spreadsheet" xmlns:odc="urn:schemas-microsoft-com:office:odc" xmlns:oa="urn:schemas-microsoft-com:office:activation" xmlns:html="http://www.w3.org/TR/REC-html40" xmlns:q="http://schemas.xmlsoap.org/soap/envelope/" xmlns:D="DAV:" xmlns:x2="http://schemas.microsoft.com/office/excel/2003/xml" xmlns:ois="http://schemas.microsoft.com/sharepoint/soap/ois/" xmlns:dir="http://schemas.microsoft.com/sharepoint/soap/directory/" xmlns:ds="http://www.w3.org/2000/09/xmldsig#" xmlns:dsp="http://schemas.microsoft.com/sharepoint/dsp" xmlns:udc="http://schemas.microsoft.com/data/udc" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:sub="http://schemas.microsoft.com/sharepoint/soap/2002/1/alerts/" xmlns:ec="http://www.w3.org/2001/04/xmlenc#" xmlns:sp="http://schemas.microsoft.com/sharepoint/" xmlns:sps="http://schemas.microsoft.com/sharepoint/soap/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:udcs="http://schemas.microsoft.com/data/udc/soap" xmlns:udcxf="http://schemas.microsoft.com/data/udc/xmlfile" xmlns:udcp2p="http://schemas.microsoft.com/data/udc/parttopart" xmlns:wf="http://schemas.microsoft.com/sharepoint/soap/workflow/" xmlns:dsss="http://schemas.microsoft.com/office/2006/digsig-setup" xmlns:dssi="http://schemas.microsoft.com/office/2006/digsig" xmlns:mdssi="http://schemas.openxmlformats.org/package/2006/digital-signature" xmlns:mver="http://schemas.openxmlformats.org/markup-compatibility/2006" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns:mrels="http://schemas.openxmlformats.org/package/2006/relationships" xmlns:spwp="http://microsoft.com/sharepoint/webpartpages" xmlns:ex12t="http://schemas.microsoft.com/exchange/services/2006/types" xmlns:ex12m="http://schemas.microsoft.com/exchange/services/2006/messages" xmlns:pptsl="http://schemas.microsoft.com/sharepoint/soap/SlideLibrary/" xmlns:spsl="http://microsoft.com/webservices/SharePointPortalServer/PublishedLinksService" xmlns:Z="urn:schemas-microsoft-com:" xmlns:st="" xmlns="http://www.w3.org/TR/REC-html40">

<head>
<meta http-equiv=Content-Type content="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 12 (filtered medium)">
<style>
<!--
 /* Font Definitions */
 @font-face
        {font-family:"Cambria Math";
        panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
 /* Style Definitions */
 p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0cm;
        margin-bottom:.0001pt;
        font-size:11.0pt;
        font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:blue;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {mso-style-priority:99;
        color:purple;
        text-decoration:underline;}
span.EmailStyle17
        {mso-style-type:personal-compose;
        font-family:"Calibri","sans-serif";
        color:windowtext;}
.MsoChpDefault
        {mso-style-type:export-only;}
@page Section1
        {size:612.0pt 792.0pt;
        margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.Section1
        {page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
 <o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
 <o:shapelayout v:ext="edit">
  <o:idmap v:ext="edit" data="1" />
 </o:shapelayout></xml><![endif]-->
</head>

<body lang=EN-ZA link=blue vlink=purple>
        <table width="100%">

                <tr>
                        <td width="100%">
                                <table width="70%" cellspacing="0">
                                        <tr> <!-- Body Text -->
                                                <td colspan="2" width="80%" class="textBlock">
                                                        <span style="font: Arial;">

<div class=Section1>

<p class=MsoNormal>Hi everyone, first time post to the list but I have been
following it for 2 years now – thanks for all the great advice.<o:p></o:p></p>

<p class=MsoNormal><o:p> </o:p></p>

<p class=MsoNormal>I had a mail loop on my system during December. Someone
emailed a corrupt attachment in, rt would send a response to watchers and my exchange
server on the LAN NDR’d the message back to RT (corrupt attachment), RT
in turn then sent out a mail to the watchers and this caused an eternal NDR/Response
loop. I think I have in excess of 100,000 responses in the ticket<o:p></o:p></p>

<p class=MsoNormal><o:p> </o:p></p>

<p class=MsoNormal>We were on 3.8.1 and now running 3.8.2rc1<o:p></o:p></p>

<p class=MsoNormal><o:p> </o:p></p>

<p class=MsoNormal>In firefox I get the following timeout after a few hours:<o:p></o:p></p>

<p class=MsoNormal><o:p> </o:p></p>

<p class=MsoNormal>Couldn't wipeout object: no connection to syslog available -
/dev/log is not a socket at /usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch/Syslog.pm
line 71 Stack: [/usr/lib/perl5/5.10.0/Carp.pm:44]
[/usr/lib/perl5/5.10.0/i386-linux-thread-multi/Sys/Syslog.pm:510]
[/usr/lib/perl5/5.10.0/i386-linux-thread-multi/Sys/Syslog.pm:389]
[/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch/Syslog.pm:71]
[/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch/Output.pm:39]
[/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch.pm:147]
[/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch.pm:95]
[/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch.pm:70] [/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch.pm:22]
[/opt/rt3/bin/../lib/RT/Shredder/Record.pm:236]
[/opt/rt3/bin/../lib/RT/Shredder.pm:595]
[/opt/rt3/bin/../lib/RT/Shredder.pm:591]
[/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146] [/opt/rt3/bin/../lib/RT/Shredder.pm:592]
[/opt/rt3/bin/../lib/RT/Shredder.pm:591]
[/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146]
[/opt/rt3/bin/../lib/RT/Shredder.pm:592]
[/opt/rt3/bin/../lib/RT/Shredder.pm:591]
[/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146] [/opt/rt3/bin/../lib/RT/Shredder.pm:592]
[/opt/rt3/bin/../lib/RT/Shredder.pm:591]
[/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146]
[/opt/rt3/bin/../lib/RT/Shredder.pm:592]
[/opt/rt3/bin/../lib/RT/Shredder.pm:591]
[/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146]
[/opt/rt3/bin/../lib/RT/Shredder.pm:592]
[/opt/rt3/bin/../lib/RT/Shredder.pm:551]
[/opt/rt3/bin/../lib/RT/Shredder.pm:540]
[/opt/rt3/share/html/Admin/Tools/Shredder/index.html:158]
[/opt/rt3/share/html/Admin/Tools/Shredder/autohandler:59] [/opt/rt3/share/html/Admin/autohandler:49]
[/opt/rt3/share/html/autohandler:311]<o:p></o:p></p>

<p class=MsoNormal><o:p> </o:p></p>

<p class=MsoNormal>Tail –f /var/log/messages:<o:p></o:p></p>

<p class=MsoNormal><o:p> </o:p></p>

<p class=MsoNormal>Jan  7 11:00:35 rt kernel: imklog 3.20.2, log source =
/proc/kmsg started.<o:p></o:p></p>

<p class=MsoNormal>Jan  7 11:00:35 rt rsyslogd: [origin
software="rsyslogd" swVersion="3.20.2"
x-pid="1622" x-info="http://www.rsyslog.com"] restart<o:p></o:p></p>

<p class=MsoNormal>Jan  7 12:00:20 rt kernel: Kernel logging (proc)
stopped.<o:p></o:p></p>

<p class=MsoNormal>Jan  7 12:00:21 rt kernel: imklog 3.20.2, log source =
/proc/kmsg started.<o:p></o:p></p>

<p class=MsoNormal>Jan  7 12:00:21 rt rsyslogd: [origin
software="rsyslogd" swVersion="3.20.2"
x-pid="1622" x-info="http://www.rsyslog.com"] restart<o:p></o:p></p>

<p class=MsoNormal><o:p> </o:p></p>

<p class=MsoNormal>I am also running Nagios on the box, will stop the service
and try the shred again.<o:p></o:p></p>

<p class=MsoNormal><o:p> </o:p></p>

<p class=MsoNormal>Any pointers will be appreciated<o:p></o:p></p>

<p class=MsoNormal><o:p> </o:p></p>

<p class=MsoNormal>Ian<o:p></o:p></p>

</div>

</span>
                                                </td>
                                        </tr>
                                </table>
                        </td>
                </tr>
                <tr>
                        <td><br> </td>
                </tr>
                <tr>
                        <td width="100%" align="center">
                                <table width="100%" cellspacing="0">
                                        <tr> <!-- Header Images -->
                                                <td align="left"><table border=0 cellspacing=0 cellpadding=0><tr><td><A href="http://mail13.mimecast.co.za/mimecast/click?code=583545cda220ce3389fb393fb43a6525"><IMG border="0" style="border:0;" src="cid:109010712063601001@mail13.mimecast.co.za" ></A></td></tr></table></td>
                                        </tr>
                                </table>
                        </td>
</tr>
        </table>
        <table> <!-- Signature Block -->
                <tr>
                        <td> </td>
                        <td style="border: 2px solid #CCCCCC; background-color: White; font-family: Verdana, Arial, Helvetica, sans-serif; color: slateblue;">
                                <table cellspacing="0" style="width:250px">
                                        <tr>
                                                <td colspan="2" style="background-color: #CCCCCC; color: #003366; font-weight: bold; padding-bottom:5; font-size:10px; font-family:Verdana, Arial, Helvetica, sans-serif;">Pimpano Three (Pty) Ltd</td>
                                        </tr>
                                        <tr>
                                                <td style="font-weight: bold; padding-left: 5; font-size:10px; font-family:Verdana, Arial, Helvetica, sans-serif;">Name:</td>
                                                <td style="padding-left: 5; font-size:10px; font-family:Verdana, Arial, Helvetica, sans-serif;">Ian Rowland</td>
                                        </tr>
                                        <tr>
                                                <td style="font-weight: bold; padding-left: 5; font-size:10px; font-family:Verdana, Arial, Helvetica, sans-serif;">Email:</td>
                                                <td style="padding-left: 5; font-size:10px; font-family:Verdana, Arial, Helvetica, sans-serif;"><a href="mailto:ian@pimpano.co.za">ian@pimpano.co.za</a></td>
                                        </tr>
                                        <tr>
                                                <td style="font-weight: bold; padding-left: 5; font-size:10px; font-family:Verdana, Arial, Helvetica, sans-serif;">Phone:</td>
                                                <td style="padding-left: 5; font-size:10px; font-family:Verdana, Arial, Helvetica, sans-serif;">0861-PIMPANO</td>
                                        </tr>
                                        <tr>
                                                <td style="font-weight: bold; padding-left: 5; font-size:10px; font-family:Verdana, Arial, Helvetica, sans-serif;">Mobile:</td>
                                                <td style="padding-left: 5; font-size:10px; font-family:Verdana, Arial, Helvetica, sans-serif;">082-332-0585</td>
                                        </tr>
                                        <tr>
                                                <td style="font-weight: bold; padding-left: 5; font-size:10px; font-family:Verdana, Arial, Helvetica, sans-serif;">Fax:</td>
                                                <td style="padding-left: 5; font-size:10px; font-family:Verdana, Arial, Helvetica, sans-serif;">086-672-2541</td>
                                        </tr>
                                </table>
                        </td>
                </tr>
                <tr>
                        <td><br> </td>
                </tr>
        </table>
        <div id="disclaimer" style="width:80%; text-align:justify; padding:10; font-size:10px; font-family:Verdana, Arial, Helvetica, sans-serif; color:#CCCCCC;">
                <b>Disclaimer</b><br>
                <i>The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of <b>rt-users@lists.bestpractical.com</b> and others authorized to receive it. If you are not <b>rt-users@lists.bestpractical.com</b> you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful or illegal!!!</i>
        </div>
</body>

</html>