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<p class=MsoNormal><span style='color:#1F497D'>I ran it with nagios disabled
and same error:<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>

<p class=MsoNormal>Couldn't wipeout object: no connection to syslog available -
/dev/log is not a socket at /usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch/Syslog.pm
line 71 Stack: [/usr/lib/perl5/5.10.0/Carp.pm:44]
[/usr/lib/perl5/5.10.0/i386-linux-thread-multi/Sys/Syslog.pm:510]
[/usr/lib/perl5/5.10.0/i386-linux-thread-multi/Sys/Syslog.pm:389]
[/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch/Syslog.pm:71]
[/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch/Output.pm:39]
[/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch.pm:147]
[/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch.pm:95]
[/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch.pm:70]
[/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch.pm:22]
[/opt/rt3/bin/../lib/RT/Shredder/Record.pm:236]
[/opt/rt3/bin/../lib/RT/Shredder.pm:595]
[/opt/rt3/bin/../lib/RT/Shredder.pm:591]
[/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146] [/opt/rt3/bin/../lib/RT/Shredder.pm:592]
[/opt/rt3/bin/../lib/RT/Shredder.pm:591]
[/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146]
[/opt/rt3/bin/../lib/RT/Shredder.pm:592]
[/opt/rt3/bin/../lib/RT/Shredder.pm:591]
[/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146]
[/opt/rt3/bin/../lib/RT/Shredder.pm:592]
[/opt/rt3/bin/../lib/RT/Shredder.pm:591]
[/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146]
[/opt/rt3/bin/../lib/RT/Shredder.pm:592]
[/opt/rt3/bin/../lib/RT/Shredder.pm:591] [/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146]
[/opt/rt3/bin/../lib/RT/Shredder.pm:592]
[/opt/rt3/bin/../lib/RT/Shredder.pm:551]
[/opt/rt3/bin/../lib/RT/Shredder.pm:540]
[/opt/rt3/share/html/Admin/Tools/Shredder/index.html:158]
[/opt/rt3/share/html/Admin/Tools/Shredder/autohandler:59]
[/opt/rt3/share/html/Admin/autohandler:49]
[/opt/rt3/share/html/autohandler:311]<span style='color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>

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<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] <b>On Behalf Of </b>Ian
Rowland<br>
<b>Sent:</b> 07 January 2009 11:57 AM<br>
<b>To:</b> rt-users@lists.bestpractical.com<br>
<b>Subject:</b> [rt-users] Shredder cannot shred ticket with many attachments<o:p></o:p></span></p>

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<p class=MsoNormal><o:p> </o:p></p>

<table class=MsoNormalTable border=0 cellpadding=0 width="100%"
 style='width:100.0%'>
 <tr>
  <td width="100%" style='width:100.0%;padding:.75pt .75pt .75pt .75pt'>
  <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="70%"
   style='width:70.0%'>
   <tr>
    <td width="80%" style='width:80.0%;padding:.75pt .75pt .75pt .75pt'>
    <p class=MsoNormal>Hi everyone, first time post to the list but I have been
    following it for 2 years now – thanks for all the great advice.<o:p></o:p></p>
    <p class=MsoNormal><o:p> </o:p></p>
    <p class=MsoNormal>I had a mail loop on my system during December. Someone
    emailed a corrupt attachment in, rt would send a response to watchers and
    my exchange server on the LAN NDR’d the message back to RT (corrupt
    attachment), RT in turn then sent out a mail to the watchers and this
    caused an eternal NDR/Response loop. I think I have in excess of 100,000
    responses in the ticket<o:p></o:p></p>
    <p class=MsoNormal><o:p> </o:p></p>
    <p class=MsoNormal>We were on 3.8.1 and now running 3.8.2rc1<o:p></o:p></p>
    <p class=MsoNormal><o:p> </o:p></p>
    <p class=MsoNormal>In firefox I get the following timeout after a few
    hours:<o:p></o:p></p>
    <p class=MsoNormal><o:p> </o:p></p>
    <p class=MsoNormal>Couldn't wipeout object: no connection to syslog
    available - /dev/log is not a socket at
    /usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch/Syslog.pm line 71 Stack:
    [/usr/lib/perl5/5.10.0/Carp.pm:44] [/usr/lib/perl5/5.10.0/i386-linux-thread-multi/Sys/Syslog.pm:510]
    [/usr/lib/perl5/5.10.0/i386-linux-thread-multi/Sys/Syslog.pm:389]
    [/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch/Syslog.pm:71]
    [/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch/Output.pm:39]
    [/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch.pm:147]
    [/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch.pm:95]
    [/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch.pm:70]
    [/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch.pm:22]
    [/opt/rt3/bin/../lib/RT/Shredder/Record.pm:236]
    [/opt/rt3/bin/../lib/RT/Shredder.pm:595]
    [/opt/rt3/bin/../lib/RT/Shredder.pm:591]
    [/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146]
    [/opt/rt3/bin/../lib/RT/Shredder.pm:592]
    [/opt/rt3/bin/../lib/RT/Shredder.pm:591] [/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146]
    [/opt/rt3/bin/../lib/RT/Shredder.pm:592]
    [/opt/rt3/bin/../lib/RT/Shredder.pm:591]
    [/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146]
    [/opt/rt3/bin/../lib/RT/Shredder.pm:592]
    [/opt/rt3/bin/../lib/RT/Shredder.pm:591] [/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146]
    [/opt/rt3/bin/../lib/RT/Shredder.pm:592]
    [/opt/rt3/bin/../lib/RT/Shredder.pm:591]
    [/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146]
    [/opt/rt3/bin/../lib/RT/Shredder.pm:592]
    [/opt/rt3/bin/../lib/RT/Shredder.pm:551] [/opt/rt3/bin/../lib/RT/Shredder.pm:540]
    [/opt/rt3/share/html/Admin/Tools/Shredder/index.html:158]
    [/opt/rt3/share/html/Admin/Tools/Shredder/autohandler:59]
    [/opt/rt3/share/html/Admin/autohandler:49]
    [/opt/rt3/share/html/autohandler:311]<o:p></o:p></p>
    <p class=MsoNormal><o:p> </o:p></p>
    <p class=MsoNormal>Tail –f /var/log/messages:<o:p></o:p></p>
    <p class=MsoNormal><o:p> </o:p></p>
    <p class=MsoNormal>Jan  7 11:00:35 rt kernel: imklog 3.20.2, log
    source = /proc/kmsg started.<o:p></o:p></p>
    <p class=MsoNormal>Jan  7 11:00:35 rt rsyslogd: [origin
    software="rsyslogd" swVersion="3.20.2"
    x-pid="1622" x-info="http://www.rsyslog.com"] restart<o:p></o:p></p>
    <p class=MsoNormal>Jan  7 12:00:20 rt kernel: Kernel logging (proc)
    stopped.<o:p></o:p></p>
    <p class=MsoNormal>Jan  7 12:00:21 rt kernel: imklog 3.20.2, log
    source = /proc/kmsg started.<o:p></o:p></p>
    <p class=MsoNormal>Jan  7 12:00:21 rt rsyslogd: [origin
    software="rsyslogd" swVersion="3.20.2"
    x-pid="1622" x-info="http://www.rsyslog.com"] restart<o:p></o:p></p>
    <p class=MsoNormal><o:p> </o:p></p>
    <p class=MsoNormal>I am also running Nagios on the box, will stop the
    service and try the shred again.<o:p></o:p></p>
    <p class=MsoNormal><o:p> </o:p></p>
    <p class=MsoNormal>Any pointers will be appreciated<o:p></o:p></p>
    <p class=MsoNormal><o:p> </o:p></p>
    <p class=MsoNormal>Ian<o:p></o:p></p>
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  <td style='padding:.75pt .75pt .75pt .75pt'></td>
 </tr>
 <tr>
  <td width="100%" style='width:100.0%;padding:.75pt .75pt .75pt .75pt'>
  <div align=center>
  <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%"
   style='width:100.0%'>
   <tr>
    <td style='padding:.75pt .75pt .75pt .75pt'>
    <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0>
     <tr>
      <td style='padding:0cm 0cm 0cm 0cm'>
      <p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><a
      href="http://mail13.mimecast.co.za/mimecast/click?code=583545cda220ce3389fb393fb43a6525"><span
      style='text-decoration:none'><img border=0 width=244 height=97
      id="_x0000_i1025" src="cid:image001.gif@01C970E2.6BCEE210"></span></a><o:p></o:p></span></p>
      </td>
     </tr>
    </table>
    </td>
   </tr>
  </table>
  </div>
  </td>
 </tr>
</table>

<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
display:none'><o:p> </o:p></span></p>

<table class=MsoNormalTable border=0 cellpadding=0>
 <tr>
  <td style='padding:.75pt .75pt .75pt .75pt'></td>
  <td style='border:solid #CCCCCC 1.5pt;background:white;padding:.75pt .75pt .75pt .75pt'>
  <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=250
   style='width:187.5pt'>
   <tr>
    <td colspan=2 style='background:#CCCCCC;padding:.75pt .75pt 3.75pt .75pt'>
    <p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";
    color:#003366'>Pimpano Three (Pty) Ltd<o:p></o:p></span></b></p>
    </td>
   </tr>
   <tr>
    <td style='padding:.75pt .75pt .75pt 3.75pt'>
    <p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>Name:<o:p></o:p></span></b></p>
    </td>
    <td style='padding:.75pt .75pt .75pt 3.75pt'>
    <p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>Ian
    Rowland<o:p></o:p></span></p>
    </td>
   </tr>
   <tr>
    <td style='padding:.75pt .75pt .75pt 3.75pt'>
    <p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>Email:<o:p></o:p></span></b></p>
    </td>
    <td style='padding:.75pt .75pt .75pt 3.75pt'>
    <p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'><a
    href="mailto:ian@pimpano.co.za">ian@pimpano.co.za</a><o:p></o:p></span></p>
    </td>
   </tr>
   <tr>
    <td style='padding:.75pt .75pt .75pt 3.75pt'>
    <p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>Phone:<o:p></o:p></span></b></p>
    </td>
    <td style='padding:.75pt .75pt .75pt 3.75pt'>
    <p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>0861-PIMPANO<o:p></o:p></span></p>
    </td>
   </tr>
   <tr>
    <td style='padding:.75pt .75pt .75pt 3.75pt'>
    <p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>Mobile:<o:p></o:p></span></b></p>
    </td>
    <td style='padding:.75pt .75pt .75pt 3.75pt'>
    <p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>082-332-0585<o:p></o:p></span></p>
    </td>
   </tr>
   <tr>
    <td style='padding:.75pt .75pt .75pt 3.75pt'>
    <p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>Fax:<o:p></o:p></span></b></p>
    </td>
    <td style='padding:.75pt .75pt .75pt 3.75pt'>
    <p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>086-672-2541<o:p></o:p></span></p>
    </td>
   </tr>
  </table>
  </td>
 </tr>
 <tr>
  <td style='padding:.75pt .75pt .75pt .75pt'></td>
  <td style='padding:.75pt .75pt .75pt .75pt'></td>
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<p class=MsoNormal style='text-align:justify'><b><span style='font-size:7.5pt;
font-family:"Verdana","sans-serif";color:#CCCCCC'>Disclaimer</span></b><span
style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#CCCCCC'><br>
<i>The information contained in this communication is confidential and may be
legally privileged. It is intended solely for the use of <b>rt-users@lists.bestpractical.com</b>
and others authorized to receive it. If you are not <b>rt-users@lists.bestpractical.com</b>
you are hereby notified that any disclosure, copying, distribution or taking
action in reliance of the contents of this information is strictly prohibited
and may be unlawful or illegal!!!</i> <o:p></o:p></span></p>

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