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<p class=MsoNormal><span style='color:#1F497D'>I ran it with nagios disabled
and same error:<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal>Couldn't wipeout object: no connection to syslog available -
/dev/log is not a socket at /usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch/Syslog.pm
line 71 Stack: [/usr/lib/perl5/5.10.0/Carp.pm:44]
[/usr/lib/perl5/5.10.0/i386-linux-thread-multi/Sys/Syslog.pm:510]
[/usr/lib/perl5/5.10.0/i386-linux-thread-multi/Sys/Syslog.pm:389]
[/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch/Syslog.pm:71]
[/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch/Output.pm:39]
[/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch.pm:147]
[/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch.pm:95]
[/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch.pm:70]
[/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch.pm:22]
[/opt/rt3/bin/../lib/RT/Shredder/Record.pm:236]
[/opt/rt3/bin/../lib/RT/Shredder.pm:595]
[/opt/rt3/bin/../lib/RT/Shredder.pm:591]
[/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146] [/opt/rt3/bin/../lib/RT/Shredder.pm:592]
[/opt/rt3/bin/../lib/RT/Shredder.pm:591]
[/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146]
[/opt/rt3/bin/../lib/RT/Shredder.pm:592]
[/opt/rt3/bin/../lib/RT/Shredder.pm:591]
[/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146]
[/opt/rt3/bin/../lib/RT/Shredder.pm:592]
[/opt/rt3/bin/../lib/RT/Shredder.pm:591]
[/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146]
[/opt/rt3/bin/../lib/RT/Shredder.pm:592]
[/opt/rt3/bin/../lib/RT/Shredder.pm:591] [/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146]
[/opt/rt3/bin/../lib/RT/Shredder.pm:592]
[/opt/rt3/bin/../lib/RT/Shredder.pm:551]
[/opt/rt3/bin/../lib/RT/Shredder.pm:540]
[/opt/rt3/share/html/Admin/Tools/Shredder/index.html:158]
[/opt/rt3/share/html/Admin/Tools/Shredder/autohandler:59]
[/opt/rt3/share/html/Admin/autohandler:49]
[/opt/rt3/share/html/autohandler:311]<span style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] <b>On Behalf Of </b>Ian
Rowland<br>
<b>Sent:</b> 07 January 2009 11:57 AM<br>
<b>To:</b> rt-users@lists.bestpractical.com<br>
<b>Subject:</b> [rt-users] Shredder cannot shred ticket with many attachments<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<table class=MsoNormalTable border=0 cellpadding=0 width="100%"
style='width:100.0%'>
<tr>
<td width="100%" style='width:100.0%;padding:.75pt .75pt .75pt .75pt'>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="70%"
style='width:70.0%'>
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<p class=MsoNormal>Hi everyone, first time post to the list but I have been
following it for 2 years now – thanks for all the great advice.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I had a mail loop on my system during December. Someone
emailed a corrupt attachment in, rt would send a response to watchers and
my exchange server on the LAN NDR’d the message back to RT (corrupt
attachment), RT in turn then sent out a mail to the watchers and this
caused an eternal NDR/Response loop. I think I have in excess of 100,000
responses in the ticket<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>We were on 3.8.1 and now running 3.8.2rc1<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>In firefox I get the following timeout after a few
hours:<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Couldn't wipeout object: no connection to syslog
available - /dev/log is not a socket at
/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch/Syslog.pm line 71 Stack:
[/usr/lib/perl5/5.10.0/Carp.pm:44] [/usr/lib/perl5/5.10.0/i386-linux-thread-multi/Sys/Syslog.pm:510]
[/usr/lib/perl5/5.10.0/i386-linux-thread-multi/Sys/Syslog.pm:389]
[/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch/Syslog.pm:71]
[/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch/Output.pm:39]
[/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch.pm:147]
[/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch.pm:95]
[/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch.pm:70]
[/usr/local/lib/perl5/site_perl/5.10.0/Log/Dispatch.pm:22]
[/opt/rt3/bin/../lib/RT/Shredder/Record.pm:236]
[/opt/rt3/bin/../lib/RT/Shredder.pm:595]
[/opt/rt3/bin/../lib/RT/Shredder.pm:591]
[/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146]
[/opt/rt3/bin/../lib/RT/Shredder.pm:592]
[/opt/rt3/bin/../lib/RT/Shredder.pm:591] [/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146]
[/opt/rt3/bin/../lib/RT/Shredder.pm:592]
[/opt/rt3/bin/../lib/RT/Shredder.pm:591]
[/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146]
[/opt/rt3/bin/../lib/RT/Shredder.pm:592]
[/opt/rt3/bin/../lib/RT/Shredder.pm:591] [/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146]
[/opt/rt3/bin/../lib/RT/Shredder.pm:592]
[/opt/rt3/bin/../lib/RT/Shredder.pm:591]
[/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146]
[/opt/rt3/bin/../lib/RT/Shredder.pm:592]
[/opt/rt3/bin/../lib/RT/Shredder.pm:551] [/opt/rt3/bin/../lib/RT/Shredder.pm:540]
[/opt/rt3/share/html/Admin/Tools/Shredder/index.html:158]
[/opt/rt3/share/html/Admin/Tools/Shredder/autohandler:59]
[/opt/rt3/share/html/Admin/autohandler:49]
[/opt/rt3/share/html/autohandler:311]<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Tail –f /var/log/messages:<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Jan 7 11:00:35 rt kernel: imklog 3.20.2, log
source = /proc/kmsg started.<o:p></o:p></p>
<p class=MsoNormal>Jan 7 11:00:35 rt rsyslogd: [origin
software="rsyslogd" swVersion="3.20.2"
x-pid="1622" x-info="http://www.rsyslog.com"] restart<o:p></o:p></p>
<p class=MsoNormal>Jan 7 12:00:20 rt kernel: Kernel logging (proc)
stopped.<o:p></o:p></p>
<p class=MsoNormal>Jan 7 12:00:21 rt kernel: imklog 3.20.2, log
source = /proc/kmsg started.<o:p></o:p></p>
<p class=MsoNormal>Jan 7 12:00:21 rt rsyslogd: [origin
software="rsyslogd" swVersion="3.20.2"
x-pid="1622" x-info="http://www.rsyslog.com"] restart<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I am also running Nagios on the box, will stop the
service and try the shred again.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Any pointers will be appreciated<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Ian<o:p></o:p></p>
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<td style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><a
href="http://mail13.mimecast.co.za/mimecast/click?code=583545cda220ce3389fb393fb43a6525"><span
style='text-decoration:none'><img border=0 width=244 height=97
id="_x0000_i1025" src="cid:image001.gif@01C970E2.6BCEE210"></span></a><o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
display:none'><o:p> </o:p></span></p>
<table class=MsoNormalTable border=0 cellpadding=0>
<tr>
<td style='padding:.75pt .75pt .75pt .75pt'></td>
<td style='border:solid #CCCCCC 1.5pt;background:white;padding:.75pt .75pt .75pt .75pt'>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=250
style='width:187.5pt'>
<tr>
<td colspan=2 style='background:#CCCCCC;padding:.75pt .75pt 3.75pt .75pt'>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";
color:#003366'>Pimpano Three (Pty) Ltd<o:p></o:p></span></b></p>
</td>
</tr>
<tr>
<td style='padding:.75pt .75pt .75pt 3.75pt'>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>Name:<o:p></o:p></span></b></p>
</td>
<td style='padding:.75pt .75pt .75pt 3.75pt'>
<p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>Ian
Rowland<o:p></o:p></span></p>
</td>
</tr>
<tr>
<td style='padding:.75pt .75pt .75pt 3.75pt'>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>Email:<o:p></o:p></span></b></p>
</td>
<td style='padding:.75pt .75pt .75pt 3.75pt'>
<p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'><a
href="mailto:ian@pimpano.co.za">ian@pimpano.co.za</a><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td style='padding:.75pt .75pt .75pt 3.75pt'>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>Phone:<o:p></o:p></span></b></p>
</td>
<td style='padding:.75pt .75pt .75pt 3.75pt'>
<p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>0861-PIMPANO<o:p></o:p></span></p>
</td>
</tr>
<tr>
<td style='padding:.75pt .75pt .75pt 3.75pt'>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>Mobile:<o:p></o:p></span></b></p>
</td>
<td style='padding:.75pt .75pt .75pt 3.75pt'>
<p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>082-332-0585<o:p></o:p></span></p>
</td>
</tr>
<tr>
<td style='padding:.75pt .75pt .75pt 3.75pt'>
<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>Fax:<o:p></o:p></span></b></p>
</td>
<td style='padding:.75pt .75pt .75pt 3.75pt'>
<p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>086-672-2541<o:p></o:p></span></p>
</td>
</tr>
</table>
</td>
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<tr>
<td style='padding:.75pt .75pt .75pt .75pt'></td>
<td style='padding:.75pt .75pt .75pt .75pt'></td>
</tr>
</table>
<p class=MsoNormal style='text-align:justify'><b><span style='font-size:7.5pt;
font-family:"Verdana","sans-serif";color:#CCCCCC'>Disclaimer</span></b><span
style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#CCCCCC'><br>
<i>The information contained in this communication is confidential and may be
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and others authorized to receive it. If you are not <b>rt-users@lists.bestpractical.com</b>
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