<table cellspacing="0" cellpadding="0" border="0" ><tr><td valign="top" style="font: inherit;">I have a queue called "Widgets" with 2 keywords selectors:<br> Resolution Type<br> Widget Type<br><br> I'd like to perform a search in Query Builder (advanced), such that I can search for a specific "Resolution Type" , but with an OR operator so it will turn up 2 different possible "widgets". I'm not sure if I can use parenthesis, so I suspect I need to repeat the whole search with an OR between the 2, such as:<br><br> <br>Queue = 'Widgets' AND Status = 'resolved' AND 'CF.{Resolution Method}' LIKE 'On-site/Contractor' AND 'CF.{Widget Type}' LIKE 'gonkulator' OR Queue = 'Widgets' AND Status = 'resolved' AND 'CF.{Resolution Method}' LIKE 'On-site/Contractor' AND 'CF.{Widget Type}' LIKE 'doodad'<br><br>When I try to apply this in the Advanced, it never shows up in the "Current Search" on the next screen.<br><br>I tried using the tool to
add my criteria 1 by one, but it seems to be either all AND or all OR. I can't seem to mix and/or.<br><br>Is there any way to do the search I want?<br><br>Thanks!<br><br></td></tr></table><br>