<div dir="ltr">Hi all,<br><br>i installed yarts 0.3 with RT3.8.1 but that doesn't work, when i try to connect to <a href="http://yarts.localdomain">http://yarts.localdomain</a>, i found that:<br><br>Days Difference = '. floor($sec/(60*60*24));
//echo '<br>Hours Difference = '. floor($sec/(60*60));
//echo '<br>Minutes Difference = '. floor($sec/60);
return round($sec/(60*60), 2).'h';
}
//////////////////////////////////////////////////////////////////////////////////////////////////// ?>
');
}
if ($yarts_css != "") {
print('<link rel="stylesheet" href="file:///home/hanane/Bureau/%27.%28$yarts_css%29.%27" type="text/css">');
}
///////////////////////////////////////////////////////////////////////////////////////////////// ?>
<h1>yarts: </h1>
<form method="get" action="<? print($_SERVER[">" onchange="submit()">
Queue:
<select name="queue" size="1">
<option value="0">All</option>
</select>
<br>
Include disabled queues:
<input name="enabledisabled" value="1" type="checkbox">>
<input value="Go!" type="submit">
</form>
<h4>Tickets created</h4>
');
for ($month = 1; $month <=12; $month++) {
if ($cnt = $count_monthly[$month][$year]) {
print("");
}
}
print('');
print('");
}
}
?>
<table>
<tbody><tr><th>Year</th><th>Jan</th><th>Feb</th><th>Mar</th><th>Apr</th><th>May</th><th>Jun</th><th>Jul</th><th>Aug</th><th>Sep</th><th>Oct</th><th>Nov</th><th>Dec</th><th>Average</th><th>Total</th></tr>
<tr><td class="legend">'.$year.'</td><td>$cnt<br>");
$months_in_year++;
$total_months++;
} else {
print("</td><td>$empty_cell</td><td class="total">'.round($count_yearly[$year]/$months_in_year, 2).'</td><td class="total">'.$count_yearly[$year]."</td></tr><tr><td>Total</td><td></td><td>
</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td>
</td><td>
</td></tr>
</tbody></table>
<h4>Average ticket resolution time (hours)</h4>
');
for ($month = 1; $month <=12; $month++) {
if ($res_time = $restime_monthly[$month][$year])
print("");
}
print('\n");
}
}
?>
<table>
<tbody><tr><th>Year</th><th>Jan</th><th>Feb</th><th>Mar</th><th>Apr</th><th>May</th><th>Jun</th><th>Jul</th><th>Aug</th><th>Sep</th><th>Oct</th><th>Nov</th><th>Dec</th><th>Total</th></tr>
<tr><td class="legend">'.$year.'</td><td>".seconds_to_hours($res_time)."<br>");
else
print("</td><td>$empty_cell</td><td class="total">'.seconds_to_hours($restime_yearly[$year])."</td></tr><tr><td>Total</td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td>
</td><td></td><td></td><td></td><td>
</td></tr></tbody></table><br><br><br>Please can you help me,<br><br>Thank you,<br><br>Hanane<br></div>