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<div class=Section1>

<p class=MsoNormal><span lang=EN-US>Hello,<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>

<p class=MsoNormal><span lang=EN-US>How can I configure I on RT?<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>

<p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l2 level1 lfo2'><![if !supportLists]><span
lang=EN-US><span style='mso-list:Ignore'>1.<span style='font:7.0pt "Times New Roman"'>      
</span></span></span><![endif]><span lang=EN-US>I have 2 Groups (group1, group2)<o:p></o:p></span></p>

<p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l2 level1 lfo2'><![if !supportLists]><span
lang=EN-US><span style='mso-list:Ignore'>2.<span style='font:7.0pt "Times New Roman"'>      
</span></span></span><![endif]><span lang=EN-US>Users:<o:p></o:p></span></p>

<p class=MsoListParagraph style='margin-left:54.0pt;text-indent:-18.0pt;
mso-list:l1 level1 lfo3'><![if !supportLists]><span lang=EN-US><span
style='mso-list:Ignore'>-<span style='font:7.0pt "Times New Roman"'>         
</span></span></span><![endif]><span lang=EN-US>User_1_1 is member of group1<o:p></o:p></span></p>

<p class=MsoListParagraph style='margin-left:54.0pt;text-indent:-18.0pt;
mso-list:l1 level1 lfo3'><![if !supportLists]><span lang=EN-US><span
style='mso-list:Ignore'>-<span style='font:7.0pt "Times New Roman"'>         
</span></span></span><![endif]><span lang=EN-US>User_1_2 is member of group 1<o:p></o:p></span></p>

<p class=MsoListParagraph style='margin-left:54.0pt;text-indent:-18.0pt;
mso-list:l1 level1 lfo3'><![if !supportLists]><span lang=EN-US><span
style='mso-list:Ignore'>-<span style='font:7.0pt "Times New Roman"'>         
</span></span></span><![endif]><span lang=EN-US>User_2_1 is member of group2<o:p></o:p></span></p>

<p class=MsoListParagraph style='margin-left:54.0pt;text-indent:-18.0pt;
mso-list:l1 level1 lfo3'><![if !supportLists]><span lang=EN-US><span
style='mso-list:Ignore'>-<span style='font:7.0pt "Times New Roman"'>         
</span></span></span><![endif]><span lang=EN-US>User_2_2 is member of group2<o:p></o:p></span></p>

<p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l2 level1 lfo2'><![if !supportLists]><span
lang=EN-US><span style='mso-list:Ignore'>3.<span style='font:7.0pt "Times New Roman"'>      
</span></span></span><![endif]><span lang=EN-US>Queues:<o:p></o:p></span></p>

<p class=MsoListParagraph style='margin-left:54.0pt;text-indent:-18.0pt;
mso-list:l1 level1 lfo3'><![if !supportLists]><span lang=EN-US><span
style='mso-list:Ignore'>-<span style='font:7.0pt "Times New Roman"'>         
</span></span></span><![endif]><span lang=EN-US>Queue1<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>

<p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l2 level1 lfo2'><![if !supportLists]><span
lang=EN-US><span style='mso-list:Ignore'>4.<span style='font:7.0pt "Times New Roman"'>      
</span></span></span><![endif]><span lang=EN-US>Users of group1 as well as of
group2 create ticket on queue1.<o:p></o:p></span></p>

<p class=MsoListParagraph><span lang=EN-US><o:p> </o:p></span></p>

<p class=MsoListParagraph><span lang=EN-US><o:p> </o:p></span></p>

<p class=MsoListParagraph style='margin-left:0cm'><span lang=EN-US>How can I configure
it, if user_1_1 login in, he can show only his Tickets and  tickets of
user_1_2 (who is on the same group) but not tickets of User_2_1 or User_2_2. <o:p></o:p></span></p>

<p class=MsoListParagraph style='margin-left:0cm'><span lang=EN-US><o:p> </o:p></span></p>

<p class=MsoListParagraph style='margin-left:0cm'><span lang=EN-US>I am using
RT 3.8.1<o:p></o:p></span></p>

<p class=MsoListParagraph style='margin-left:0cm'><span lang=EN-US><o:p> </o:p></span></p>

<p class=MsoListParagraph style='margin-left:0cm'><span lang=EN-US><o:p> </o:p></span></p>

<p class=MsoListParagraph style='margin-left:0cm'><span lang=EN-US>Many thanks <o:p></o:p></span></p>

<p class=MsoListParagraph style='margin-left:54.0pt'><span lang=EN-US> <o:p></o:p></span></p>

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