Hey everyone,<br>trying to add some callback code to the display ticket page to display ticket page showing more information about the person making the request,(e.g. full name, phone etc). <br><br>I create the callback code under /rt3/local/html/Callbacks/MyCallbacks/Ticket/Display/Elements/ShowSummary, in a file called default. The following code was given to me from another member of the RT community for testing. Using it does not work though<br>
<br><center><br> <a href="<a href="http://www.example.com/foo/profile.php?username=">http://www.example.com/foo/profile.php?username=</a><% $requestor->Name %>" target="_new"><br>
View Website Profile<br> </a><br></center><br><br /><br><%ARGS><br>$requestor<br></%ARGS><br><br>Any ideas?<br><br>George<br>