<br><font size=2 face="sans-serif">Hi there,</font>
<br>
<br><font size=2 face="sans-serif">Here is my problem i have been trying
to install RT3.8.2 on a RedHat server RHEL5.3.</font>
<br><font size=2 face="sans-serif">I followed the Manual installation guide
in the wiki, and when trying to do the make testdeps or fixdeps, it says
that XML::RSS is missing. </font>
<br><font size=2 face="sans-serif">I installed it manually with the dependencies
(XML::Parser) but i still have the same problem.</font>
<br><font size=2 face="sans-serif">Here is what i have in my console.</font>
<br>
<br><font size=2 face="sans-serif">[root@ecsltest:~/temp/rt3-3.8.2/rt-3.8.2
]#make fixdeps</font>
<br><font size=2 face="sans-serif">/usr/bin/perl ./sbin/rt-test-dependencies
--verbose --install --with-mysql --with-fastcgi</font>
<br><font size=2 face="sans-serif">perl:</font>
<br><font size=2 face="sans-serif"> >=5.8.3(5.8.8)...found</font>
<br><font size=2 face="sans-serif">users:</font>
<br><font size=2 face="sans-serif"> rt group
(rt)...found</font>
<br><font size=2 face="sans-serif"> bin owner
(root)...found</font>
<br><font size=2 face="sans-serif"> libs owner
(root)...found</font>
<br><font size=2 face="sans-serif"> libs group
(bin)...found</font>
<br><font size=2 face="sans-serif"> web owner
(apache)...found</font>
<br><font size=2 face="sans-serif"> web group
(apache)...found</font>
<br><font size=2 face="sans-serif">CLI dependencies:</font>
<br><font size=2 face="sans-serif"> Term::ReadKey...found</font>
<br><font size=2 face="sans-serif"> Getopt::Long
>= 2.24...found</font>
<br><font size=2 face="sans-serif"> HTTP::Request::Common...found</font>
<br><font size=2 face="sans-serif"> Term::ReadLine...found</font>
<br><font size=2 face="sans-serif"> Text::ParseWords...found</font>
<br><font size=2 face="sans-serif"> LWP...found</font>
<br><font size=2 face="sans-serif">CORE dependencies:</font>
<br><font size=2 face="sans-serif"> Class::ReturnValue
>= 0.40...found</font>
<br><font size=2 face="sans-serif"> Text::Quoted
>= 2.02...found</font>
<br><font size=2 face="sans-serif"> CSS::Squish
>= 0.06...found</font>
<br><font size=2 face="sans-serif"> Encode >=
2.13...found</font>
<br><font size=2 face="sans-serif"> Module::Versions::Report
>= 1.05...found</font>
<br><font size=2 face="sans-serif"> MIME::Entity
>= 5.425...found</font>
<br><font size=2 face="sans-serif"> DBI >=
1.37...found</font>
<br><font size=2 face="sans-serif"> Locale::Maketext::Lexicon
>= 0.32...found</font>
<br><font size=2 face="sans-serif"> Devel::StackTrace
>= 1.19...found</font>
<br><font size=2 face="sans-serif"> Digest::base...found</font>
<br><font size=2 face="sans-serif"> Time::ParseDate...found</font>
<br><font size=2 face="sans-serif"> File::Temp
>= 0.18...found</font>
<br><font size=2 face="sans-serif"> Locale::Maketext
>= 1.06...found</font>
<br><font size=2 face="sans-serif"> Tree::Simple
>= 1.04...found</font>
<br><font size=2 face="sans-serif"> Text::Template
>= 1.45...found</font>
<br><font size=2 face="sans-serif"> Scalar::Util...found</font>
<br><font size=2 face="sans-serif"> HTML::Scrubber
>= 0.08...found</font>
<br><font size=2 face="sans-serif"> File::Spec
>= 0.8...found</font>
<br><font size=2 face="sans-serif"> Calendar::Simple...found</font>
<br><font size=2 face="sans-serif"> DBIx::SearchBuilder
>= 1.54...found</font>
<br><font size=2 face="sans-serif"> Mail::Mailer
>= 1.57...found</font>
<br><font size=2 face="sans-serif"> File::ShareDir...found</font>
<br><font size=2 face="sans-serif"> Regexp::Common...found</font>
<br><font size=2 face="sans-serif"> Digest::MD5
>= 2.27...found</font>
<br><font size=2 face="sans-serif"> HTML::Entities...found</font>
<br><font size=2 face="sans-serif"> Cache::Simple::TimedExpiry...found</font>
<br><font size=2 face="sans-serif"> File::Glob...found</font>
<br><font size=2 face="sans-serif"> Locale::Maketext::Fuzzy...found</font>
<br><font size=2 face="sans-serif"> Time::HiRes...found</font>
<br><font size=2 face="sans-serif"> Text::Wrapper...found</font>
<br><font size=2 face="sans-serif"> Log::Dispatch
>= 2.0...found</font>
<br><font size=2 face="sans-serif"> UNIVERSAL::require...found</font>
<br><font size=2 face="sans-serif"> Email::Address...found</font>
<br><font size=2 face="sans-serif">DASHBOARDS dependencies:</font>
<br><font size=2 face="sans-serif"> HTML::RewriteAttributes
>= 0.02...found</font>
<br><font size=2 face="sans-serif"> MIME::Types...found</font>
<br><font size=2 face="sans-serif">FASTCGI dependencies:</font>
<br><font size=2 face="sans-serif"> CGI::Fast...found</font>
<br><font size=2 face="sans-serif"> CGI >=
3.38...found</font>
<br><font size=2 face="sans-serif"> FCGI...found</font>
<br><font size=2 face="sans-serif">GD dependencies:</font>
<br><font size=2 face="sans-serif"> GD::Text...found</font>
<br><font size=2 face="sans-serif"> GD...found</font>
<br><font size=2 face="sans-serif"> GD::Graph...found</font>
<br><font size=2 face="sans-serif">GPG dependencies:</font>
<br><font size=2 face="sans-serif"> PerlIO::eol...found</font>
<br><font size=2 face="sans-serif"> GnuPG::Interface...found</font>
<br><font size=2 face="sans-serif">ICAL dependencies:</font>
<br><font size=2 face="sans-serif"> Data::ICal...found</font>
<br><font size=2 face="sans-serif">MAILGATE dependencies:</font>
<br><font size=2 face="sans-serif"> Pod::Usage...found</font>
<br><font size=2 face="sans-serif"> HTML::TreeBuilder...found</font>
<br><font size=2 face="sans-serif"> Getopt::Long...found</font>
<br><font size=2 face="sans-serif"> HTML::FormatText...found</font>
<br><font size=2 face="sans-serif"> LWP::UserAgent...found</font>
<br><font size=2 face="sans-serif">MASON dependencies:</font>
<br><font size=2 face="sans-serif"> Storable
>= 2.08...found</font>
<br><font size=2 face="sans-serif"> CSS::Squish
>= 0.06...found</font>
<br><font size=2 face="sans-serif"> Apache::Session
>= 1.53...found</font>
<br><font size=2 face="sans-serif"> Errno...found</font>
<br><font size=2 face="sans-serif"> Devel::StackTrace
>= 1.19...found</font>
<br><font size=2 face="sans-serif"> CGI::Cookie
>= 1.20...found</font>
<br><font size=2 face="sans-serif"> Text::WikiFormat
>= 0.76...found</font>
<br><font size=2 face="sans-serif"> <b>XML::RSS
>= 1.05...MISSING</b></font>
<br><font size=2 face="sans-serif"> HTML::Mason
>= 1.36...found</font>
<br><font size=2 face="sans-serif"> Digest::MD5
>= 2.27...found</font>
<br>
<br><font size=2 face="sans-serif">Install module XML::RSS</font>
<br><font size=2 face="sans-serif">Going to read /root/.cpan/Metadata</font>
<br><font size=2 face="sans-serif"> Database was generated on Mon,
09 Feb 2009 03:27:47 GMT</font>
<br><font size=2 face="sans-serif"><b>XML::RSS is up to date (1.43).</b></font>
<br><font size=2 face="sans-serif">MYSQL dependencies:</font>
<br><font size=2 face="sans-serif"> DBD::mysql
>= 2.1018...found</font>
<br><font size=2 face="sans-serif">SMTP dependencies:</font>
<br><font size=2 face="sans-serif"> Net::SMTP...found</font>
<br><font size=2 face="sans-serif">STANDALONE dependencies:</font>
<br><font size=2 face="sans-serif"> Net::Server::PreFork...found</font>
<br><font size=2 face="sans-serif"> Net::Server...found</font>
<br><font size=2 face="sans-serif"> HTTP::Server::Simple
>= 0.34...found</font>
<br><font size=2 face="sans-serif"> HTTP::Server::Simple::Mason
>= 0.09...found</font>
<br>
<br><font size=2 face="sans-serif">SOME DEPENDENCIES WERE MISSING.</font>
<br><font size=2 face="sans-serif">MASON missing dependencies:</font>
<br><font size=2 face="sans-serif"> XML::RSS
>= 1.05...MISSING</font>
<br><font size=2 face="sans-serif">make: *** [fixdeps] Error 1</font>
<br><font size=2 face="sans-serif">[root@ecsltest:~/temp/rt3-3.8.2/rt-3.8.2
]#</font>
<br>
<br><font size=2 face="sans-serif">As you can see XML::RSS is installed
in version 1.43 </font>
<br><font size=2 face="sans-serif">i don't understand why it is not working.</font>
<br><font size=2 face="sans-serif">I searched ont the archive of rt-users
list and found the following link but there is no solution on it.</font>
<br>
<br><font size=2 face="sans-serif">http://www.gossamer-threads.com/lists/rt/users/80947?search_string=xml%3A%3Arss;#80947</font>
<br>
<br><font size=2 face="sans-serif">could you help me ?</font>
<br><font size=2 face="sans-serif"><br>
Cordialement / Best regards<br>
Victor Da Fonseca<br>
________________________________________<br>
<br>
Elevator Car System<br>
IT Department<br>
<br>
Victor Da Fonseca<br>
Network and System Administrator / IT Security Officer<br>
<br>
39 rue de Mulhouse<br>
Illzach, France<br>
Phone +33 389 36 65 00<br>
Fax +33 389 36 65 06<br>
victor.da.fonseca@fr.schindler.com<br>
www.schindler.com<br>
________________________________________<br>
<br>
</font>
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