Sweet. I was able to figure out that page no problem and after a quick restart of Apache2, staged now shows in the quick search.<br><br>Interestingly, I had already added the line:<br>Set(@ActiveStatus, qw(new open stalled staged));<br>
to RT_SiteConfig.pm and it still isn't showing up in those queries...<br><br>Any other thoughts on solving the second issue?<br>-Chris<br><br><div class="gmail_quote">On Fri, Feb 13, 2009 at 1:04 PM, Jerrad Pierce <span dir="ltr"><<a href="mailto:jpierce@cambridgeenergyalliance.org">jpierce@cambridgeenergyalliance.org</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><div class="Ih2E3d">> We want to add a column to the Quick Search on the RT at a Glance screen for<br>
> Staged. So, across the top of Quick Search you would see Queue New Open<br>
> Stalled Staged. I have hunted and hunted and can't figure out how to do<br>
> that. Is it possible?<br>
</div>You have to be root to edit the global queries for widgets on the front page,<br>
but Quicksearch appears to be special, and apparently requires tweaking<br>
a local copy of share/html/Elements/Quicksearch; it's a simple file though.<br>
<div class="Ih2E3d"><br>
> Once you click on a queue, we want to ensure that tickets with a status of<br>
> staged show up in the list.<br>
</div>Add Staged to @ActiveStatus in RT_SiteConfig.pm<br>
(copying from RT_Config.pm as necessary)<br>
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Cambridge Energy Alliance: Save money. Save the planet.<br>
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