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<DIV><SPAN class=762250912-17022009><FONT face=Arial
size=2>Hello</FONT></SPAN></DIV>
<DIV><SPAN class=762250912-17022009><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=762250912-17022009><FONT face=Arial size=2>I have created a
custom field to appear in all tickets. I have enabled it globally for all queues
but it does not appear in any new ticket. Where am I going
wrong?</FONT></SPAN></DIV>
<DIV><SPAN class=762250912-17022009><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=762250912-17022009><FONT face=Arial size=2>Regards,
Jim</FONT></SPAN></DIV></BODY></HTML>