<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 11 (filtered medium)">
<!--[if !mso]>
<style>
v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style>
<![endif]-->
<style>
<!--
/* Font Definitions */
@font-face
{font-family:Eurostile;
panose-1:2 11 5 4 2 2 2 5 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman";}
a:link, span.MsoHyperlink
{color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{color:purple;
text-decoration:underline;}
span.EstiloCorreo17
{mso-style-type:personal-compose;
font-family:Eurostile;
color:windowtext;
font-weight:normal;
font-style:normal;
text-decoration:none none;}
@page Section1
{size:595.3pt 841.9pt;
margin:70.85pt 3.0cm 70.85pt 3.0cm;}
div.Section1
{page:Section1;}
-->
</style>
</head>
<body lang=ES link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal><font size=3 face=Eurostile><span style='font-size:12.0pt;
font-family:Eurostile'>Hi,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face=Eurostile><span style='font-size:12.0pt;
font-family:Eurostile'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face=Eurostile><span lang=EN-GB
style='font-size:12.0pt;font-family:Eurostile'>Does anyone know if a ticket has
‘deleted’ status it will be deleted permanently?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face=Eurostile><span lang=EN-GB
style='font-size:12.0pt;font-family:Eurostile'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face=Eurostile><span lang=EN-GB
style='font-size:12.0pt;font-family:Eurostile'>Thanks!<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=navy face=Eurostile><span
style='font-size:12.0pt;font-family:Eurostile;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=navy face=Eurostile><span
style='font-size:12.0pt;font-family:Eurostile;color:navy'>Regards,</span></font><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><br>
</span></font><font size=1 color="#1d398d" face=Arial><span style='font-size:
9.0pt;font-family:Arial;color:#1D398D'>ALBERTO VILLANUEVA VAL </span></font><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal style='vertical-align:top'><font size=1 color="#5b707c"
face=Arial><span style='font-size:7.0pt;font-family:Arial;color:#5B707C'>Consultor</span></font><font
color=black><span style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal style='vertical-align:top'><font size=1 color="#5b707c"
face=Arial><span style='font-size:7.0pt;font-family:Arial;color:#5B707C'>____________________________________________<o:p></o:p></span></font></p>
<p class=MsoNormal style='line-height:30.0pt'><b><font size=2 color="#140a69"
face=Arial><span style='font-size:10.5pt;font-family:Arial;color:#140A69;
font-weight:bold'><img width=165 height=67 id="_x0000_i1025"
src="cid:image001.jpg@01C992AE.86721CC0" alt=Altran align=bottom border=0></span></font></b><font
color=black><span style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=1 color="#5b707c" face=Arial><span
style='font-size:7.0pt;font-family:Arial;color:#5B707C'>ParqueEmpresarial Las
Mercedes, Edificio 1 <br>
C/ Campezo, 1. 28022 Madrid<br>
Tel : + 34 91 744 46 00<br>
Fax: + 34 91 415 24 57</span></font><font color=black><span style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color="#5b707c" face=Arial><span
style='font-size:7.0pt;font-family:Arial;color:#5B707C'><a
href="http://www.altran.es" target="_blank"><font color="#5b707c"
face="Times New Roman"><span style='font-family:"Times New Roman";color:#5B707C'>www.altran.es</span></font></a><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font><font size=2
color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'><o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<!--[if gte mso 9]><xml>
<u1:shapedefaults u2:ext="edit" spidmax="1026"/>
</xml><![endif]--><!--[if gte mso 9]><xml>
<u1:shapelayout u3:ext="edit">
<u1:idmap u3:ext="edit" data="1"/>
</u1:shapelayout>
</xml><![endif]--></div>
</body>
</html>