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<DIV><FONT face=Arial size=2><SPAN
class=509123115-24022009>All,</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=509123115-24022009></SPAN></FONT> </DIV>
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class=509123115-24022009></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=509123115-24022009>I am using RT 3.6.3,
and I added the command by email. How do I verify that the plugins
are in place.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=509123115-24022009>My test email did
not update/change the field, but did get added in the ticket history
as correspondence </SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=509123115-24022009>I</SPAN></FONT><FONT
face=Arial size=2><SPAN class=509123115-24022009> do not see any
indications in 'Configuration ->Tools -> System
Configuration'.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=509123115-24022009></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=509123115-24022009>What is the syntax
of the line to add in RT_SiteConfig.pm? Or what am I
missing?</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=509123115-24022009></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN
class=509123115-24022009></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=509123115-24022009>Kamber
Dalal</SPAN></FONT></DIV></BODY></HTML>