Should the /temp/foo file add a line each time I request a page from the ticket system?<br><br>I seems that it only gets new lines added when I restart apache.<br><br clear="all">Sincerely,<br>Doug Eubanks<br><a href="mailto:admin@dougware.net">admin@dougware.net</a><br>
<br><br><div class="gmail_quote">On Wed, Feb 25, 2009 at 9:47 AM, Doug Eubanks <span dir="ltr"><<a href="mailto:admin@dougware.net">admin@dougware.net</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
I made a mistake....<br><br>If I comment out the new instance...restart http and try to access the old instance by url, the old instance is shown.<br><br>So to answer your question, if I comment out brandy, brandx is displayed properly.<div class="Ih2E3d">
<br>
<br clear="all">Sincerely,<br>Doug Eubanks<br><a href="mailto:admin@dougware.net" target="_blank">admin@dougware.net</a><br>
<br><br></div><div><div></div><div class="Wj3C7c"><div class="gmail_quote">On Wed, Feb 25, 2009 at 9:41 AM, Doug Eubanks <span dir="ltr"><<a href="mailto:admin@dougware.net" target="_blank">admin@dougware.net</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
I disabled the new brand, using just the old brand (but with the script changes we made) and it's still using the settings for the new brand.<br><br>Something about environment variable we are setting is constantly getting set to the new brand, no matter which brand you try to use.<br>
<br>I've had our local perl guru double check my changes and I've set them according to your notes. I believe that either there is one crucial step that we've overlooked, or that there is something particular about my httpd.conf that's not working right (PerlSetVar statements, etc).<br>
<br>Just as a test yesterday, I separated the log files for each name based virtual server to make sure that we were being served from the right server instance, and depending on which URL I used, the correct log file was showing activity.<div>
<br>
<br clear="all">Sincerely,<br>Doug Eubanks<br><a href="mailto:admin@dougware.net" target="_blank">admin@dougware.net</a><br>
<br><br></div><div><div></div><div><div class="gmail_quote">On Wed, Feb 25, 2009 at 4:42 AM, Raed El-Hames <span dir="ltr"><<a href="mailto:rfh@vialtus.com" target="_blank">rfh@vialtus.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Morning Doug;<br>
<br>
If you can test it, can you comment out the entry for the brand y in httpd.conf , ie start up with just brand x and see what you get, just to make sure your settings are correct for brand x ..<br>
Always remember to restart httpd.<div><br>
<br>
Regards;<br>
Roy<br>
<br>
Doug Eubanks wrote:<br>
</div><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><div>
Yes, they have different webmuxes (webmux.pl and webmux-brandy.pl).<br>
<br>
It appears the ENV['SERVER'] is always matching webmux-brandy.pl, even though the /tmp/foo file shows different entries.<br>
<br>
Could a MasonDataCacheDefaults setting, or a mod_perl setting cause the RT.pm to use the "first" loaded $ENV['SERVER'] string? I'm so confused?<br>
<br>
Sincerely,<br>
Doug Eubanks<br>
</div><a href="mailto:admin@dougware.net" target="_blank">admin@dougware.net</a> <mailto:<a href="mailto:admin@dougware.net" target="_blank">admin@dougware.net</a>><div><br>
<br>
<br>
On Tue, Feb 24, 2009 at 12:10 PM, Raed El-Hames <<a href="mailto:rfh@vialtus.com" target="_blank">rfh@vialtus.com</a> <mailto:<a href="mailto:rfh@vialtus.com" target="_blank">rfh@vialtus.com</a>>> wrote:<br>
<br>
And is RT calling the right RT_SiteConfig ??<br>
I am guessing you have modified each RT_SiteConfig per brand??<br>
what do you get when you restart apache and when you browse to<br>
each instance??<br>
<br>
Roy<br>
<br>
Doug Eubanks wrote:<br>
<br>
That's what I have, two different webmux.pl files...<br>
<br>
They are in the same /opt/rt3/bin folder...<br>
<br>
The old brand is called webmux.pl, the new brand is called<br>
webmux-brandy.pl<br>
<br>
They are called in httpd.conf with these two separate lines in<br>
their respective host entries...<br>
PerlRequire /opt/rt3/bin/webmux-brandy.pl<br>
PerlRequire /opt/rt3/bin/webmux.pl<br>
<br>
Sincerely,<br>
Doug Eubanks<br>
<a href="mailto:admin@dougware.net" target="_blank">admin@dougware.net</a> <mailto:<a href="mailto:admin@dougware.net" target="_blank">admin@dougware.net</a>><br></div>
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<br>
<br>
<br>
<br>
</blockquote><div>
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