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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Hi,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> I’m
trying to track down a bug I am experiencing with RT, its WYSIWYG editor, IE7
and RTx-EmailCompletion.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>On
my install when RT inserts content automatically into the body of the WYSIWYG
editor.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>I
only get this error when using Internet Explorer 7 (Haven’t tried other IE
versions). Firefox doesn’t suffer.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>If
I insert and RTFM article, my user signature (set under users preferences), or
hit reply/comment on a ticket transaction it posts the info correct into the
WYSIWYG editor window. When submitting that page the transaction content
randomly inserts spaces, line breaks, and chops off the end of the content.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>If
I disable RTx-EmailCompletion it works fine.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>I
also have a JavaScript error in IE7 when RTx-EmailCompletion is enabled;<br>
Line: 2<br>
Char: 1<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Error:
Syntax error<br>
Code: 0<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>This
error shows on every page. Looks like it’s a problem with RTx-EmailCompletion.
It doesn’t give a JS error in Firefox.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Has
anyone else had this problem or been able to fix it?<o:p></o:p></span></p>
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