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Hi,<br>
<br>
First I would like to say thank you all for the help. We got our
logo to show up.
Here is what we did in case anyone else runs into this (replace <font
face="Courier New">$RT_HOME</font> with where RT is installed):<br>
<ul>
<li>created local logo (<font face="Courier New">mylogo.gif</font>)
in <font face="Courier New">$RT_HOME/local/html/NoAuth/images</font></li>
<li>edit local <font face="Courier New">layout.css</font> file in <font
face="Courier New">$RT_HOME/local/html/NoAuth/css/web2</font></li>
<ul>
remove<font face="Courier New"> display: none; </font>from<font
face="Courier New"> div#logo a</font><br>
<font face="Courier New"> </font>
</ul>
<li>edit the <font face="Courier New">RT_SiteConfig.pm</font> in <font
face="Courier New">$RT_HOME/etc</font></li>
</ul>
<blockquote><font face="Courier New">Set($WebBaseURL, <a
class="moz-txt-link-rfc2396E" href="http://server">"http://server"</a>);<br>
Set($WebPath, "/rt");<br>
Set($WebImagesURL , $WebPath . "/NoAuth/images/"); <br>
Set($LogoURL, $WebImagesURL . 'mylogo.gif'); <br>
Set($LogoLinkURL, '<a class="moz-txt-link-freetext" href="http://server">http://server</a>');
<br>
Set($LogoImageURL, $WebImagesURL . "mylogo.gif"); <br>
Set($LogoAltText, "MyInformation");<br>
Set($LogoWidth, '486');<br>
Set($LogoHeight, '155');</font><br>
</blockquote>
At this point it didn't work and we received the following errors:<br>
<blockquote>In FireFox:<font face="Courier New"><br>
</font>
<blockquote><font face="Courier New">The image
“<a class="moz-txt-link-freetext"
href="http://server/rt/NoAuth/images/mylogo.gif%E2%80%9D">http://server/rt/NoAuth/images/mylogo.gif”</a>
cannot be displayed,
because it contains errors.</font><br>
</blockquote>
or in IE:<br>
<blockquote><font face="Courier New">'<&' without matching
'&>' at $RT_HOME/local/html/NoAuth/images/mylogo.gif line 90</font><br>
</blockquote>
sometimes:<font face="Courier New"><br>
</font>
<blockquote><font face="Courier New">Error during compilation of
/$RT_HOME/local/html/NoAuth/images/mylogo.gif:</font><br>
<font face="Courier New">Unrecognized character \x08 at
/$RT_HOME/local/html/NoAuth/images/mylogo.gif line 229.</font><br>
<font face="Courier New">Stack:</font><br>
<font face="Courier New">[/$RT_HOME/local/html/NoAuth/images/mylogo.gif:229]</font><br>
<font face="Courier New">[/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Interp.pm:811]</font><br>
<font face="Courier New">[/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Interp.pm:441]</font><br>
<font face="Courier New">[/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm:246]</font><br>
<font face="Courier New">[/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm:211]</font><br>
<font face="Courier New">[/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm:97]</font><br>
<font face="Courier New">[/$RT_HOME/bin/../lib/RT/Interface/Web/Request.pm:68]</font><br>
<font face="Courier New">[/usr/lib/perl5/vendor_perl/5.8.8/Class/Container.pm:275]</font><br>
<font face="Courier New">[/usr/lib/perl5/vendor_perl/5.8.8/Class/Container.pm:353]</font><br>
<font face="Courier New">[/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Interp.pm:348]</font><br>
<font face="Courier New">[/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm:868]</font><br>
<font face="Courier New">[/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/ApacheHandler.pm:822]</font><br>
<font face="Courier New">[/$RT_HOME/bin/webmux.pl:149]</font><br>
<font face="Courier New">[/$RT_HOME/local/html/NoAuth/images/mylogo.gif:229]</font><br>
</blockquote>
</blockquote>
To get past that we had to add the below to our apache config:<br>
<blockquote><font face="Courier New"> <Directory
$RT_HOME/share/html/NoAuth/images><br>
SetHandler default-handler<br>
</Directory></font><br>
</blockquote>
Restart apache and clear the mason cache and still no image.
Apparently adding that to the apache configuration causes the local
images directory (<font face="Courier New">$RT_HOME/local/html/NoAuth/images</font>)
to not work. Moving the image into the non local directory (<font
face="Courier New">$RT_HOME/share/html/NoAuth/images</font>) causes
the image to show up. However since our image was a different size we
also had to modify the Logo file (<font face="Courier New">$RT_HOME/share/html/Elements</font>)
by making a local copy (<font face="Courier New">$RT_HOME/local/html/Elemets</font>).
Here is what we changed:<br>
<blockquote><font face="Courier New"><a
href="<%$RT::LogoLinkURL%>"><img<br>
src="<%$RT::LogoImageURL%>"<br>
alt="<%$RT::LogoAltText%>"<br>
width="<%$RT::LogoWidth%>"<br>
height="<%$RT::LogoHeight%>" /></a></font><br>
</blockquote>
After restarting apache and clearing the mason cache the image showed
up. We did have to edit other CSS files because our logo was bigger.<br>
<br>
~Jet<br>
<br>
<br>
Matthew Seaman wrote:
<blockquote cite="mid:49A6D813.6020604@thebunker.net" type="cite">Jet
Wilda wrote: <br>
<blockquote type="cite">Hi, <br>
<br>
I followed these <a class="moz-txt-link-freetext"
href="http://wiki.bestpractical.com/view/ChangeLogo">http://wiki.bestpractical.com/view/ChangeLogo</a>
directions, but there still isn't any logo getting displayed. When I
do a view source I see the code for the logo but nothing is displayed
on the page. I also found this <a class="moz-txt-link-freetext"
href="http://www.gossamer-threads.com/lists/rt/users/78249?do=post_view_threaded">http://www.gossamer-threads.com/lists/rt/users/78249?do=post_view_threaded</a>
which looks like the same issue I'm having. Any and all help is
greatly appreciated. <br>
</blockquote>
<br>
The CSS for the web2 style prevents the logo image being displayed. As
a <br>
quick way of telling that the modifications you made so far are
correct, try <br>
setting your preferences to use one of the other styles. The logo
should <br>
appear. <br>
To make the logo appear under the default web2 style, as well as
changing the <br>
background to match the colour scheme of our company logo I created a
local <br>
copy of layout.css with the following changes: <br>
<br>
% diff -u /usr/local/share/rt38/html/NoAuth/css/web2/layout.css
/usr/local/www/rt38/NoAuth/css/web2/layout.css <br>
--- /usr/local/share/rt38/html/NoAuth/css/web2/layout.css
2009-02-25 22:19:11.000000000 +0000 <br>
+++ /usr/local/www/rt38/NoAuth/css/web2/layout.css 2009-02-17
11:37:42.000000000 +0000 <br>
@@ -53,7 +53,7 @@ <br>
padding:0; <br>
margin:0; <br>
<br>
- background: #547CCC
url(<%RT->Config->Get('WebPath')%>/NoAuth/css/web2/images/background-gradient.png)
top left repeat-x ; <br>
+ background: #a2a2a2
url(<%RT->Config->Get('WebPath')%>/NoAuth/css/web2/images/background-gradient.png)
top left repeat-x ; <br>
font-family: arial, helvetica, sans-serif; <br>
<br>
} <br>
@@ -163,10 +163,10 @@ <br>
<br>
<br>
div#logo a { <br>
- display: none; <br>
- position: absolute; <br>
- left: 0; <br>
- bottom: 0; <br>
+ /* display: none; */ <br>
+ position: fixed; <br>
+ left: 1%; <br>
+ bottom: 1%; <br>
} <br>
div#logo a img { <br>
border: 0; <br>
<br>
<br>
(Note the file names are from the FreeBSD layout for rt-3.8.x -- on
most systems <br>
the original file would be in ${RTHOME}/html/NoAuth/css/web2/layout.css
and the modified copy should go into
${RTHOME}/local/NoAuth/css/web2/layout.css) <br>
<br>
This displays the logo in the bottom left of the browser window -- it's
fixed relative <br>
to the window rather than scrolling with the page content. I also
cooked up a modified <br>
background-gradient.png in gimp -- just changing the colours -- which I
installed into <br>
/usr/local/www/rt38/NoAuth/css/web2/images/source/background-gradient.png.
In order <br>
to get it to display I had to copy
/usr/local/share/rt38/html/NoAuth/css/web2/images/dhandler to
/usr/local/www/rt38/NoAuth/css/web2/images/dhandler <br>
<br>
Et voilà. <br>
<br>
Cheers, <br>
<br>
Matthew <br>
<br>
</blockquote>
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