<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Hi Richard,<div><br><div><blockquote type="cite"><div><font class="Apple-style-span" color="#000000"><br></font>It transpires the approval ticket is actually created, although I am unable to <br>see it unless I look up the id directly, even though my user currently has <br>every right imaginable. Further, when I reject the (hidden) approval, this <br>appears to be succesful. However, when I resolve the (still hidden) <br>approval, I see the following error:<br><br>System error<br>error: <span class="Apple-tab-span" style="white-space:pre"> </span>Can't call method "HasUnresolvedDependencies" on an undefined value <br>at /opt/rt3/bin/../local/lib/RT/Approval/Rule/Passed.pm line 35.<br>context: <span class="Apple-tab-span" style="white-space:pre"> </span><br></div></blockquote><div><br></div><div>Is this a single-stage or multi-stage approval? and is the test t/approval/basic.t passing for you?<span class="Apple-tab-span" style="white-space:pre"> </span></div><div><br></div><div>If you look at the (hidden) approval ticket by putting the ticket id into Display.html, do you see DependedOnBy containing the actual ticket or other approvals?</div><div><br></div><div>Cheers,</div><div>CLK</div><div><br></div></div></div></body></html>