<div class="gmail_quote">On Tue, Mar 3, 2009 at 3:15 PM, Filipe José Silva Clemente <span dir="ltr"><<a href="mailto:filipe@sapia.uminho.pt">filipe@sapia.uminho.pt</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
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<p>Hi,</p>
<p> </p>
<p><span lang="EN-US">What file i need to change in <b>RT 3.8.2</b>
so when I reply to some ticket I have the user signature on top that is near
the last answer given.</span></p>
</div></div></blockquote></div>I did something like this. Check this post: <a href="http://www.mail-archive.com/rt-users@lists.bestpractical.com/msg18032.html" target="_blank">http://www.mail-archive.com/rt-users@lists.bestpractical.com/msg18032.html</a>.<br>
<br>Switch
the line I changed from <% $message %><% $signature %> to
<% $signature %><% $message %> and it should do what you
want.<br>
<br>Although it encourages top posting, Outlook has convinced some people in our organization that it's how email works...<br><br>- Adam<br><br>