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<p class=MsoNormal>Hi,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span lang=EN-US>What file i need to change in <b>RT 3.8.2</b>
so when I reply to some ticket I have the user signature on top that is near
the last answer given.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal>Example:<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>“<o:p></o:p></p>
<p class=MsoPlainText>Dear Sir,<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText><Last Helpdesk Answer><o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText><b><span style='color:red'><Helpdesk Element
Signature><o:p></o:p></span></b></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>--Message history--<o:p></o:p></p>
<p class=MsoPlainText><span lang=EN-US>On Tue Mar 03 16:59:15 2009, <a
href="mailto:user@blalaland.bla">user@blalaland.bla</a> wrote:<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>> bla <o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>> bla<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>> bla<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>> bla<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>> bla<o:p></o:p></span></p>
<p class=MsoPlainText><span lang=EN-US>> bla <o:p></o:p></span></p>
<p class=MsoPlainText>><o:p> </o:p></p>
<p class=MsoPlainText>> bla,<o:p></o:p></p>
<p class=MsoPlainText>> bla<o:p></o:p></p>
<p class=MsoPlainText>“<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>TIA,<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>Filipe Clemente<o:p></o:p></p>
<p class=MsoPlainText>Portugal<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
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