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<H2><FONT style="FONT-SIZE: 8pt" color=#000000 size=1>Hi there,</FONT></H2> <BR>I'm having trouble viewing graphs in RT 3.8.1.<BR> <BR>I have installed RTx-Statistics package on CentOS 5.2 with RT 3.8.1 and I'm having problem viewing <STRONG>Tickets per day, multiples queues</STRONG> and <STRONG>time to resolve graph</STRONG><BR><STRONG></STRONG> <BR>Following is my configuration:<BR>
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<H2>Loaded perl modules</H2><PRE>Perl v5.8.8 under linux <BR> Apache2::Const v2.000002;<BR> Apache2::Log v2.000002;<BR> Apache2::RequestIO v2.000002;<BR> Apache2::RequestRec v2.000002;<BR> Apache2::RequestUtil v2.000002;<BR> Apache2::Response v2.000002;<BR> Apache2::ServerUtil v2.000002;<BR> Apache2::Status v4.00;<BR> Apache::Session v1.87;<BR> Apache::Session::Generate::MD5 v2.11;<BR> Apache::Session::Lock::MySQL v1.01;<BR> Apache::Session::MySQL v1.01;<BR> Apache::Session::Serialize::Storable v1.01;<BR> Apache::Session::Store::DBI v1.02;<BR> Apache::Session::Store::MySQL v1.04;<BR> APR v0.009000;<BR> APR::Pool v0.009000;<BR> APR::Table v0.009000;<BR> AutoLoader v5.60;<BR> base v2.07;<BR> bytes v1.02;<BR> Cache::Simple::TimedExpiry v0.27;<BR> capitalization v0.03;<BR> Carp v1.04;<BR> CGI v3.42;<BR> CGI::Cookie v1.29;<BR> CGI::Util v1.5_01;<BR> Class::Container v0.12;<BR> Class::Data::Inheritable v0.08;<BR> Class::Inspector v1.23;<BR> Class::ReturnValue v0.55;<BR> Clone v0.29;<BR> constant v1.05;<BR> CSS::Squish v0.07;<BR> Cwd v3.29;<BR> Data::Dumper v2.121_08;<BR> Date::Format v2.22;<BR> Date::Parse v2.27;<BR> DBD::mysql v4.010;<BR> DBI v1.607;<BR> DBIx::SearchBuilder v1.54;<BR> DBIx::SearchBuilder::Union v0;<BR> DBIx::SearchBuilder::Unique v0.01;<BR> Devel::StackTrace v1.20;<BR> Devel::StackTraceFrame v1.20;<BR> Devel::Symdump v2.08;<BR> Digest::base v1.00;<BR> Digest::MD5 v2.38;<BR> DynaLoader v1.05;<BR> Email::Address v1.889;<BR> Encode v2.26;<BR> Encode::Alias v2.10;<BR> Encode::Config v2.05;<BR> Encode::Encoding v2.05;<BR> Errno v1.1;<BR> Exception::Class v1.26;<BR> Exception::Class::Base v1.2;<BR> Exporter v5.58;<BR> Exporter::Heavy v5.58;<BR> Fcntl v1.05;<BR> File::Basename v2.74;<BR> File::Glob v1.05;<BR> File::Path v1.08;<BR> File::ShareDir v1.00;<BR> File::Spec v3.29;<BR> File::Spec::Functions v3.29;<BR> File::Spec::Unix v3.29;<BR> File::Temp v0.21;<BR> FileHandle v2.01;<BR> GD v2.41;<BR> GD::Image v2.27;<BR> HTML::Element v3.23;<BR> HTML::Entities v3.57;<BR> HTML::Formatter v2.04;<BR> HTML::FormatText v2.04;<BR> HTML::Mason v1.40;<BR> HTML::Mason::ApacheHandler v1.69;<BR> HTML::Mason::Exception v1.1;<BR> HTML::Mason::Exception::Abort v1.1;<BR> HTML::Mason::Exception::Compilation v1.1;<BR> HTML::Mason::Exception::Compilation::IncompatibleCompiler v1.1;<BR> HTML::Mason::Exception::Compiler v1.1;<BR> HTML::Mason::Exception::Decline v1.1;<BR> HTML::Mason::Exception::Params v1.1;<BR> HTML::Mason::Exception::Syntax v1.1;<BR> HTML::Mason::Exception::System v1.1;<BR> HTML::Mason::Exception::TopLevelNotFound v1.1;<BR> HTML::Mason::Exception::VirtualMethod v1.1;<BR> HTML::Mason::Exceptions v1.43;<BR> HTML::Parser v3.59;<BR> HTML::Scrubber v0.08;<BR> HTML::Tagset v3.20;<BR> HTML::TreeBuilder v3.23;<BR> I18N::LangTags v0.35;<BR> integer v1.00;<BR> IO v1.22;<BR> IO::File v1.13;<BR> IO::Handle v1.25;<BR> IO::InnerFile v2.110;<BR> IO::Lines v2.110;<BR> IO::ScalarArray v2.110;<BR> IO::Seekable v1.1;<BR> IO::WrapTie v2.110;<BR> IPC::Open2 v1.02;<BR> IPC::Open3 v1.02;<BR> List::Util v1.19;<BR> Locale::Maketext v1.13;<BR> Locale::Maketext::Fuzzy v0.10;<BR> Locale::Maketext::Guts v1.13;<BR> Locale::Maketext::GutsLoader v1.13;<BR> Locale::Maketext::Lexicon v0.75;<BR> Locale::Maketext::Lexicon::Gettext v0.16;<BR> Log::Dispatch v2.22;<BR> Log::Dispatch::Base v1.09;<BR> Log::Dispatch::Output v1.26;<BR> Log::Dispatch::Screen v1.17;<BR> Log::Dispatch::Syslog v1.18;<BR> Mail::Address v2.04;<BR> Mail::Field v2.04;<BR> Mail::Field::AddrList v2.04;<BR> Mail::Field::Date v2.04;<BR> Mail::Field::Generic v2.04;<BR> Mail::Header v2.04;<BR> Mail::Internet v2.04;<BR> Mail::Mailer v2.04;<BR> Mail::Util v2.04;<BR> MIME::Base64 v3.07;<BR> MIME::Body v5.427;<BR> MIME::Decoder v5.427;<BR> MIME::Entity v5.427;<BR> MIME::Field::ContDisp v5.427;<BR> MIME::Field::ConTraEnc v5.427;<BR> MIME::Field::ContType v5.427;<BR> MIME::Field::ParamVal v5.427;<BR> MIME::Head v5.427;<BR> MIME::Parser v5.427;<BR> MIME::QuotedPrint v3.07;<BR> MIME::Tools v5.427;<BR> MIME::Words v5.427;<BR> mod_perl v2.000002;<BR> mod_perl2 v2.000002;<BR> ModPerl::Const v2.000002;<BR> Module::Versions::Report v1.06;<BR> overload v1.04;<BR> Params::Util v0.35;<BR> Params::Validate v0.91;<BR> PerlIO v1.04;<BR> PerlIO::scalar v0.04;<BR> POSIX v1.09;<BR> re v0.05;<BR> Regexp::Common v2.122;<BR> Regexp::Common::delimited v2.106;<BR> RT v3.8.1;<BR> RT::Interface::Email v2;<BR> RT::Interface::Web::Request v0.30;<BR> Scalar::Util v1.19;<BR> SelectSaver v1.01;<BR> Socket v1.78;<BR> Storable v2.18;<BR> strict v1.03;<BR> Symbol v1.06;<BR> Sys::Syslog v0.13;<BR> Text::Template v1.45;<BR> Text::Wrapper v1.02;<BR> Time::HiRes v1.9715;<BR> Time::JulianDay v2003.1125;<BR> Time::Local v1.11;<BR> Time::ParseDate v2006.0814;<BR> Time::Timezone v2006.0814;<BR> Time::Zone v2.22;<BR> UNIVERSAL v1.01;<BR> UNIVERSAL::require v0.11;<BR> URI v1.37;<BR> URI::Escape v3.29;<BR> URI::file v4.20;<BR> utf8 v1.06;<BR> vars v1.01;<BR> warnings v1.05;<BR> warnings::register v1.01;<BR> XSLoader v0.06;</PRE><PRE>Please help...I really appreciate your help.</PRE><br /><hr />Keep an eye on the world around you and on the bigger picture, <a href='http://news.in.msn.com/' target='_new'>Try it now!</a></body>
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