<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD><TITLE>Message</TITLE>
<META http-equiv=Content-Type content="text/html; charset=us-ascii">
<META content="MSHTML 6.00.6000.16809" name=GENERATOR></HEAD>
<BODY>
<DIV><SPAN class=094173812-05032009><FONT face=Arial size=2>Hi,
</FONT></SPAN></DIV>
<DIV><SPAN class=094173812-05032009><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=094173812-05032009><FONT face=Arial size=2>I should state I
have no knowledge of Perl beforehand. I have a scrip that notifies the requestor
when an approval ticket has been approved. This is the
template;</FONT></SPAN></DIV>
<DIV><SPAN class=094173812-05032009><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=094173812-05032009><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 13px -webkit-monospace; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; orphans: 2; widows: 2; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0">Subject:
Ticket Approved: {$Ticket->Subject}</SPAN></SPAN></DIV>
<DIV><SPAN class=094173812-05032009><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 13px -webkit-monospace; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; orphans: 2; widows: 2; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0"></SPAN></SPAN> </DIV>
<DIV><SPAN class=094173812-05032009><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 13px -webkit-monospace; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; orphans: 2; widows: 2; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0">Greetings,</SPAN></SPAN></DIV>
<DIV><SPAN class=094173812-05032009><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 13px -webkit-monospace; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; orphans: 2; widows: 2; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0"></SPAN></SPAN> </DIV>
<DIV><SPAN class=094173812-05032009><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 13px -webkit-monospace; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; orphans: 2; widows: 2; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0">Your
ticket has been approved by { eval { $Approval->OwnerObj->Name } }.
</SPAN></SPAN></DIV>
<DIV><SPAN class=094173812-05032009><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 13px -webkit-monospace; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; orphans: 2; widows: 2; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0">Other
approvals may be pending.</SPAN></SPAN></DIV>
<DIV><SPAN class=094173812-05032009><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 13px -webkit-monospace; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; orphans: 2; widows: 2; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0"></SPAN></SPAN> </DIV>
<DIV><SPAN class=094173812-05032009><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 13px -webkit-monospace; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; orphans: 2; widows: 2; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0"></SPAN></SPAN> </DIV>
<DIV><SPAN class=094173812-05032009><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 13px -webkit-monospace; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; orphans: 2; widows: 2; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0"><FONT
face=Arial>The requestor receives the email as shown
below;</FONT></SPAN></SPAN></DIV>
<DIV><SPAN class=094173812-05032009><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 13px -webkit-monospace; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; orphans: 2; widows: 2; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0"><FONT
face=Arial></FONT></SPAN></SPAN> </DIV>
<DIV><SPAN class=094173812-05032009><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 13px -webkit-monospace; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; orphans: 2; widows: 2; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0"><FONT
face=Arial></FONT></SPAN></SPAN> </DIV>
<DIV><SPAN class=094173812-05032009><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 13px -webkit-monospace; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; orphans: 2; widows: 2; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0"><FONT
face=Arial>Greetings,</FONT></SPAN></SPAN></DIV>
<DIV> </DIV>
<DIV><SPAN class=094173812-05032009><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 13px -webkit-monospace; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; orphans: 2; widows: 2; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0"><FONT
face=Arial>Your ticket has been approved by .<BR>Other approvals may be
pending.<BR></FONT></SPAN></SPAN></DIV>
<DIV><SPAN class=094173812-05032009><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 13px -webkit-monospace; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; orphans: 2; widows: 2; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0"><FONT
face=Arial></FONT></SPAN></SPAN> </DIV>
<DIV><SPAN class=094173812-05032009><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 13px -webkit-monospace; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; orphans: 2; widows: 2; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0"><FONT
face=Arial><FONT size=2></FONT></FONT></SPAN></SPAN> </DIV>
<DIV><SPAN class=094173812-05032009><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 13px -webkit-monospace; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; orphans: 2; widows: 2; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0"><FONT
face=Arial><FONT size=2>Notice the distinct lack of the approver's
name.</FONT></FONT></SPAN></SPAN></DIV>
<DIV><SPAN class=094173812-05032009><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 13px -webkit-monospace; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; orphans: 2; widows: 2; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0"><FONT
face=Arial><FONT size=2></FONT></FONT></SPAN></SPAN> </DIV>
<DIV><SPAN class=094173812-05032009><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 13px -webkit-monospace; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; orphans: 2; widows: 2; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0"><FONT
face=Arial><FONT size=2></FONT></FONT></SPAN></SPAN> </DIV>
<DIV><SPAN class=094173812-05032009><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 13px -webkit-monospace; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; orphans: 2; widows: 2; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0"><FONT
face=Arial><FONT size=2>Thnaks</FONT></DIV></SPAN></SPAN></FONT></BODY></HTML>