Interesting, I can't reproduce the error anymore after following your instructions. Thanks a lot! Would you mind offering a quick explanation as to why you think this fixes the problem? I'm a little confused about what it's doing and what it's fixing. Thanks again.<br>
<br><div class="gmail_quote">On Tue, Mar 10, 2009 at 2:28 PM, Steven Christou <span dir="ltr"><<a href="mailto:christ66@uwm.edu">christ66@uwm.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Fix for: Out of memory! Callback called exit.<br>
<br>
First login to your mysql database<br>
<br>
Mysql –p –u root –D rtdb<br>
<br>
This will log you in as root(-u) in the rtdb database(-D) with a prompt for a password(-p). Next, we want to change the session tables. Type in this exact command when you get to the<br>
<br>
mysql> prompt (note capitalization areas and DO NOT include the ""s):<br>
<br>
"ALTER TABLE sessions CHANGE a_session a_session LONGBLOB;"<br>
<div><div></div><div class="h5"><br>
<br>
<br>
Shawn Smith wrote:<br>
> Hi, I've installed RT 3.8 on an Ubuntu Hardy server from the Debian<br>
> package at<br>
><br>
> <a href="http://svn.debian.org/wsvn/pkg-request-tracker/packages/request-tracker3.8/trunk/debian/" target="_blank">http://svn.debian.org/wsvn/pkg-request-tracker/packages/request-tracker3.8/trunk/debian/</a><br>
><br>
><br>
> It works totally fine aside from the fact that it's got a significant<br>
> visual bug. Here's how it's produced:<br>
><br>
> 1. Click on queue in the Quick Search menu on the right hand side.<br>
> 2. Click on a ticket in that queue.<br>
> 3. Go back to the list of tickets.<br>
> 4. Refresh the page.<br>
><br>
> The error that occurs is that nothing gets rendered properly, so it's<br>
> just a white background with a bunch of blue links for the tickets and<br>
> text for the different fields of each ticket. In<br>
> /var/log/apache2/error.log I see stuff like:<br>
><br>
> [Tue Mar 10 13:38:48 2009] [notice] child pid 24484 exit signal<br>
> Segmentation fault (11)<br>
> Out of memory!<br>
> Callback called exit.<br>
><br>
> and:<br>
><br>
> [Tue Mar 10 18:02:36 2009] [crit]: Apache2::RequestIO::print: (104)<br>
> Connection reset by peer at<br>
> /usr/share/perl5/HTML/Mason/ApacheHandler.pm line 1034<br>
> (/usr/share/request-tracker3.8/libexec/webmux.pl:150)<br>
><br>
><br>
> My boss suggested changing MaxRequestsPerChild in<br>
> /etc/apache2/apache2.conf to a low number other than 0, but that still<br>
> did not fix the error. If anyone has any suggestions I would greatly<br>
> appreciate any advice you can provide.<br>
><br>
> --<br>
> Shawn<br>
</div></div><div class="im">> ------------------------------------------------------------------------<br>
><br>
> _______________________________________________<br>
> <a href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users" target="_blank">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</a><br>
><br>
> Community help: <a href="http://wiki.bestpractical.com" target="_blank">http://wiki.bestpractical.com</a><br>
> Commercial support: <a href="mailto:sales@bestpractical.com">sales@bestpractical.com</a><br>
><br>
><br>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.<br>
> Buy a copy at <a href="http://rtbook.bestpractical.com" target="_blank">http://rtbook.bestpractical.com</a><br>
<br>
<br>
--<br>
</div>Steve Christou<br>
UWM Information Security<br>
Phone: 414-229-1100<br>
Email: <a href="mailto:Osa-list@uwm.edu">Osa-list@uwm.edu</a><br>
<br>
</blockquote></div><br><br clear="all"><br>-- <br>Shawn<br>