Hi, I've installed RT 3.8 on an Ubuntu Hardy server from the Debian package at <br><br><a href="http://svn.debian.org/wsvn/pkg-request-tracker/packages/request-tracker3.8/trunk/debian/">http://svn.debian.org/wsvn/pkg-request-tracker/packages/request-tracker3.8/trunk/debian/</a> <br>
<br>It works totally fine aside from the fact that it's got a significant visual bug. Here's how it's produced:<br><br>1. Click on queue in the Quick Search menu on the right hand side. <br>2. Click on a ticket in that queue.<br>
3. Go back to the list of tickets.<br>4. Refresh the page.<br><br>The error that occurs is that nothing gets rendered properly, so it's just a white background with a bunch of blue links for the tickets and text for the different fields of each ticket. In /var/log/apache2/error.log I see stuff like:<br>
<br>[Tue Mar 10 13:38:48 2009] [notice] child pid 24484 exit signal Segmentation fault (11)<br>Out of memory!<br>Callback called exit.<br><br>and:<br><br>[Tue Mar 10 18:02:36 2009] [crit]: Apache2::RequestIO::print: (104) Connection reset by peer at /usr/share/perl5/HTML/Mason/ApacheHandler.pm line 1034 (/usr/share/request-tracker3.8/libexec/webmux.pl:150)<br>
<br><br>My boss suggested changing MaxRequestsPerChild in /etc/apache2/apache2.conf to a low number other than 0, but that still did not fix the error. If anyone has any suggestions I would greatly appreciate any advice you can provide. <br>
<br>-- <br>Shawn<br>