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<p class=MsoNormal><span style='color:#1F497D'>It is now saying that an email
was sent in the history of the ticket and the syslog shows that a email was
sent, but nothing is received. It calls msmtp and returns 74 then it says sent
To: tswart@christa.com.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Swart, Tom <br>
<b>Sent:</b> Thursday, March 26, 2009 10:43 AM<br>
<b>To:</b> rt-users@lists.bestpractical.com<br>
<b>Subject:</b> [rt-users] RT stop sending emails<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I have RT installed on Ubuntu 8.10 and have fetchmail
configured pull emails from an exchange server. Msmtp was installed to send
emails but that wasn’t working so I went back and took a second look at
postfix. After changing the relay address I was flooded with all the emails
that RT had in its queue. So I figured I had it working. Then I created a
ticket with an external email address and the ticket was created but from then
on RT has not sent any emails. I was saying that it sent but nothing was
received and now it doesn’t even say it was sent. There was no configuration
changes from the time it worked to the time of creating the ticket with the
external email address. Since then the only change that was made was enabling
ssl on apache. I’m not sure what could have gone wrong. If there is any logs
that could help let me know where they are located because I’m not that
proficient with Linux. Thanks<o:p></o:p></p>
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