<p>Hi Robert,</p><p>I had similar problem with one values fields with spacing in the name and it worked only after I removed the spacing. I didn't tried it with "Select multiple values"  fields.<br></p><p></p>
<p>BR, Ivan</p><br><div class="gmail_quote">2009/3/20 Robert Walford <span dir="ltr"><<a href="mailto:RobertWalford@compupay.com">RobertWalford@compupay.com</a>></span><br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">











<div lang="EN-US" link="blue" vlink="purple">

<div>

<p><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:Calibri">Hi Guys,</span></font></p>

<p><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:Calibri"> </span></font></p>

<p><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:Calibri">I am experiencing an issue using CommandByMail and
multi-valued custom fields.  We running RT 3.8.2.</span></font></p>

<p><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:Calibri"> </span></font></p>

<p><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:Calibri">The following fields are one value and works perfectly.</span></font></p>

<p style="text-autospace:none"><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:Calibri">cf.{Category}: Telecom –
Combobox: Select or enter one value</span></font></p>

<p style="text-autospace:none"><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:Calibri">cf.{Origin}: E-mail -  Select
one value</span></font></p>

<p><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:Calibri">cf.{Severity_Level}: 5 -  Select one value</span></font></p>

<p><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:Calibri"> </span></font></p>

<p><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:Calibri">But the following fields are multiple values and do not
work.</span></font></p>

<p><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:Calibri">cf.{Equipment Impacted}: Router – Select multiple
values</span></font></p>

<p><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:Calibri">cf.{Services Impacted}: Internet – Select multiple
values</span></font></p>

<p><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:Calibri"> </span></font></p>

<p><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:Calibri"> </span></font></p>

<p><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:Calibri">Due to the spacing in the field name we have tried with
quotations (single/double) and without.</span></font></p>

<p><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:Calibri"> </span></font></p>

<p><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:Calibri">Any Thoughts?</span></font></p>

<p><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:Calibri"> </span></font></p>

<p><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:Calibri"> </span></font></p>

<p><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:Calibri">Regards,</span></font></p>

<p><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:Calibri"> </span></font></p>

<p><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:Calibri">Robert Walford</span></font></p>

<p><font size="2" face="Calibri"><span style="font-size:11.0pt;font-family:Calibri">Network Administrator</span></font></p>

<p><font size="3" face="Times New Roman"><span style="font-size:12.0pt"> </span></font></p>

</div>

</div>


<br>_______________________________________________<br>
<a href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users" target="_blank">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</a><br>
<br>
Community help: <a href="http://wiki.bestpractical.com" target="_blank">http://wiki.bestpractical.com</a><br>
Commercial support: <a href="mailto:sales@bestpractical.com">sales@bestpractical.com</a><br>
<br>
<br>
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.<br>
Buy a copy at <a href="http://rtbook.bestpractical.com" target="_blank">http://rtbook.bestpractical.com</a><br></blockquote></div><br>