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Matt,<br>
<br>
<br>
I'd be willing to bet ALOT of money, that your scrip uses a RT
condition (On Create, On Resolve, etc) instead of a "user-defined" one
AND, the stage is "TransactionCreate".<br>
<br>
<br>
Kenn<br>
LBNL<br>
<br>
On 4/6/2009 10:06 AM, matt wells wrote:
<blockquote
cite="mid:f173483f0904061006q6f3ea94bma8d473148795d8c2@mail.gmail.com"
type="cite">I have a custom field for a ticket summary. The CF is a
"Fill in one wiki text area" and as my user submits text to the CF the
ticket shows it writes the CF and then deletes it in the same second.<br>
<br>
Below is the error in the ticket..<br>
# Thu Apr 02 18:52:24 2009 pparker - Example (text) 04/06/09. added<br>
# Thu Apr 02 18:52:24 2009 pparker - Example (text) 04/06/09 . deleted<br>
# Thu Apr 02 18:53:12 2009 pparker - Example (text) 04/06/09 . added<br>
# Thu Apr 02 18:53:12 2009 pparker - Example (text) 04/06/09 . deleted<br>
# Thu Apr 02 18:54:32 2009 pparker - Example (text) 04/06/09 added<br>
I added the () and / that were in the orginal text to show that it had
these.<br>
<br>
Below are the group permissions for the CF and the queue the ticket
resides the group has full access.<br>
<br>
# Spiderman-Group<br>
Current rights<br>
ModifyCustomField<br>
SeeCustomField<br>
<br>
I noticed that the last one that added did not have a trailing '.' to
end the sentence. This can't be it can it? I should be able to end my
sentence right?<br>
<br>
RT Version<br>
RT v3.6.4;<br>
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