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<TITLE>Autoreply on create not working</TITLE>
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All,<BR>
I have installed RT for the first time<BR>
I am using fetchmail to pull in emails and create requests.<BR>
Because of the way that filtering is done, it seems that if I send from the domain of RT, it strips off the rest of the domain, when creating the requester.<BR>
But it does not do an auto-reply, or it fails<BR>
And even when I create correspondence to the user it fails<BR>
Though if I add a CC on the outbound correspondence, that email is sent.<BR>
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I have looked through the archives, and I don’t see anything related<BR>
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Below is the log message I see when the ticket is created<BR>
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Thanks<BR>
-jason<BR>
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[Mon Apr 06 14:25:02 2009] [error] [client 10.0.0.147] FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: [Mon Apr 6 21:25:02 2009] [info]: <rt-3.8.2-14475-1239053102-1384.16-4-0@seesawnetworks.com> #16/158 - Scrip 4 On Create Notify AdminCcs (/opt/rt3/bin/../lib/RT/Action/SendEmail.pm:301)<BR>
[Mon Apr 06 14:25:02 2009] [error] [client 10.0.0.147] FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: [Mon Apr 6 21:25:02 2009] [info]: <rt-3.8.2-14475-1239053102-1384.16-4-0@seesawnetworks.com> No recipients found. Not sending. (/opt/rt3/bin/../lib/RT/Interface/Email.pm:338)<BR>
[Mon Apr 06 14:25:02 2009] [error] [client 10.0.0.147] FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: [Mon Apr 6 21:25:02 2009] [info]: Ticket 16 created in queue 'NewTickets' by test_inbound (/opt/rt3/bin/../lib/RT/Ticket_Overlay.pm:659)<BR>
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