Hi Toby,<br><br>many thanks! :-)<br><br>Torsten<br><br><br><div class="gmail_quote">2009/4/9 Toby Darling <span dir="ltr"><<a href="mailto:darling@ccdc.cam.ac.uk">darling@ccdc.cam.ac.uk</a>></span><br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Hi Torsten<br>
<div class="im"><br>
> Hi RT Gurus, i'm searching for a possible way to easily move a ticket<br>
> from a fixed Queue A to a fixed Queue B without using the "Basics"<br>
> Menu and Dropdown from the normal ticket editing view, i have to move<br>
> tickets with a single click on a link from queue a to queue b where<br>
> both queues are fixed. does anyone know a simple option to<br>
> /Ticket/Modify.html which can used for this?<br>
<br>
</div>I did this by modifying html/Ticket/Elements/ShowTransaction, adding<br>
<br>
$titlebar_commands .=<br>
"[<a href=\"" . $DisplayPath . "&Queue=other_queue" . "\">" .<br>
loc('Other_Queue') . "</a>]";<br>
<br>
after the regular [Reply|Comment] section.<br>
<br>
Cheers<br>
Toby<br>
<br>
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</div></div></blockquote></div><br><br clear="all"><br>-- <br>MFG<br><br>Torsten Brumm<br><br><a href="http://www.torsten-brumm.de">http://www.torsten-brumm.de</a><br>