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Ruslan,<br>
<br>
OK. I'll have my perl guru look at it. Thanks.<br>
<br>
<br>
Kenn<br>
LBNL<br>
<br>
On 4/21/2009 3:46 PM, Ruslan Zakirov wrote:
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cite="mid:589c94400904211546q734fe4aeo2b57710a59fcf0c0@mail.gmail.com"
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<pre wrap="">You use RTAddressRegex in search box on the wiki. And quickly find
<a class="moz-txt-link-freetext" href="http://wiki.bestpractical.com/view/RTAddressRegexp">http://wiki.bestpractical.com/view/RTAddressRegexp</a>
On Wed, Apr 22, 2009 at 2:06 AM, Ken Crocker <a class="moz-txt-link-rfc2396E" href="mailto:kfcrocker@lbl.gov"><kfcrocker@lbl.gov></a> wrote:
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<pre wrap="">Ruslan,
Sorry. I just found my answer. However, I have another question. I
noticed some warnings about using this setting and NOT setting up
"Set($RTAddressRegexp , '^rt\@example.com$');". My question realtes to how I
understand this warning. I have over 100 Queues, all with unique Email
addresses. They all look like "queuename@address" with "@address" being the
same on ALL of them. How do I set this up properly so I don't create a
nightmare?
Kenn
LBNL
On 4/21/2009 12:59 PM, Ruslan Zakirov wrote:
It's an option in the config. ParseNewMessages...
On Tue, Apr 21, 2009 at 11:14 PM, Ken Crocker <a class="moz-txt-link-rfc2396E" href="mailto:kfcrocker@lbl.gov"><kfcrocker@lbl.gov></a> wrote:
To all,
I'd like to have a scrip that takes the CC's on an Email that
creates a ticket and makes them CC's on the ticket. Does anyone have an
example of that they can pass back to me? Thanks.
Kenn
LBNL
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