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Hello<BR>
<BR>
slight problem, RT doesn't send any mail since I updated the configuration (nothing in rt's logs )<BR>
<BR>
any help appreciated !<BR>
<BR>
Oleg.<BR>
<BR>
<BR>
On Thu, 2009-04-23 at 09:49 +0100, Oleg Sladkoff wrote:<BR>
<BLOCKQUOTE TYPE=CITE>
Hi Ruslan <BR>
thanks for your feedback :)<BR>
<BR>
after making a few tests it appears that the gap appears whenever someone is in CC on the ticket (<B><I><TT>This message will be sent to...</TT></I></B>)<BR>
<BR>
On mysql side I do not see any slow query (time >1) and I see no process (show process list).<BR>
<BR>
after following sendmailtips my problem was fixed :)<BR>
<BR>
in RT_SiteConfig.pm :<BR>
<TT>Set($SendmailArguments, "-ODeliveryMode=q" );</TT><BR>
<BR>
thanks for your help !<BR>
<BR>
<BR>
best regards,<BR>
Oleg.<BR>
<BR>
<BR>
On Wed, 2009-04-22 at 22:32 +0100, Ruslan Zakirov wrote:
<BLOCKQUOTE TYPE=CITE>
<PRE>
Check out RT logs and look at timings. It may help you spot big gaps
and localize problem.
It can be sendmail or whatever you use as MTA:
<A HREF="http://wiki.bestpractical.com/view/SendmailTips">http://wiki.bestpractical.com/view/SendmailTips</A>
What have you done to make sure it's not mysql?
On Wed, Apr 22, 2009 at 7:40 PM, Oleg Sladkoff <<A HREF="mailto:sladkofo@yahoo-inc.com">sladkofo@yahoo-inc.com</A>> wrote:
> Hi
>
> Since a few weeks it takes about 10 seconds whenever I update any
> ticket .
> Looking at mysql I don't see any activity.
>
> Any idea where the problem could come from ?
>
> --
> Oleg Sladkoff
> KELKOO - Service Architect
> <A HREF="mailto:oleg.sladkoff@kelkoo.com">oleg.sladkoff@kelkoo.com</A>
> Yahoo messenger : Kelkoooleg
> tel : +33 (0)476848147
> gsm : +33(0)675768532
>
> _______________________________________________
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>
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</PRE>
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--
Oleg Sladkoff
KELKOO - Service Architect
<A HREF="mailto:oleg.sladkoff@kelkoo.com">oleg.sladkoff@kelkoo.com</A>
Yahoo messenger : Kelkoooleg
tel : +33 (0)476848147
gsm : +33(0)675768532
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<PRE>
--
Oleg Sladkoff
KELKOO - Service Architect
<A HREF="mailto:oleg.sladkoff@kelkoo.com">oleg.sladkoff@kelkoo.com</A>
Yahoo messenger : Kelkoooleg
tel : +33 (0)476848147
gsm : +33(0)675768532
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