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Ruslan,<br>
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<br>
I have over 80 Queues. I want this to work for just one Queue.<br>
<br>
<br>
Kenn<br>
LBNL<br>
<br>
On 4/30/2009 2:07 PM, Ruslan Zakirov wrote:
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<pre wrap=""><a class="moz-txt-link-freetext" href="http://wiki.bestpractical.com/view/ParseNewMessageForTicketCcs">http://wiki.bestpractical.com/view/ParseNewMessageForTicketCcs</a>
On Fri, May 1, 2009 at 1:00 AM, Ken Crocker <a class="moz-txt-link-rfc2396E" href="mailto:kfcrocker@lbl.gov"><kfcrocker@lbl.gov></a> wrote:
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<pre wrap="">To all,
I have a need of a scrip that will take the CC adressees of an email
and make them the "ticket" CC's when the ticket is created via email.
Has anyone done this? Can anyone point me to an example or such a
scrip? I can write the part that recognizes an email "create". I just
don't know how to parse out the "cc" addressees. HELP! Thanks.
Kenn
LBNL
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