<html><head><style type="text/css"><!-- DIV {margin:0px;} --></style></head><body><div style="font-family:arial,helvetica,sans-serif;font-size:10pt"><div>please see below file lists:<br><br>[root@localhost Mason]# pwd<br>/usr/lib/perl5/site_perl/5.8.8/HTML/Mason<br><br>[root@localhost Mason]# ll<br>total 568<br>-r--r--r-- 1 root root 40239 May  6 08:13 Admin.pod<br>drwxr-xr-x 2 root root  4096 May  6 08:13 Apache<br>-r--r--r-- 1 root root 36194 May  6 08:13 ApacheHandler.pm<br>drwxr-xr-x 2 root root  4096 May  5 14:35 Cache<br>-r--r--r-- 1 root root 19587 May  6 08:13 CGIHandler.pm<br>drwxr-xr-x 2 root root  4096 May  6 08:13 Compiler<br>-r--r--r-- 1 root root 28784 May  6 08:13 Compiler.pm<br>drwxr-xr-x 2 root root  4096 May  5 14:35 Component<br>-r--r--r-- 1 root root 17159 May  6 08:13 Component.pm<br>-r--r--r-- 1 root root  5283 May  5 14:35 ComponentSource.pm<br>-r--r--r-- 1
 root root 77124 May  6 08:13 Devel.pod<br>-r--r--r-- 1 root root  2850 May  5 14:35 Escapes.pm<br>-r--r--r-- 1 root root 16471 May  5 14:35 <span style="color: rgb(255, 0, 0);">Exceptions.pm</span><br>-r--r--r-- 1 root root 11861 May  6 08:13 FakeApache.pm<br>-r--r--r-- 1 root root   930 May  5 14:35 Handler.pm<br>-r--r--r-- 1 root root 46828 May  5 14:35 Interp.pm<br>-r--r--r-- 1 root root 18879 May  6 08:13 Lexer.pm<br>-r--r--r-- 1 root root  5813 May  5 14:35 MethodMaker.pm<br>-r--r--r-- 1 root root 33955 May  6 08:13 Params.pod<br>-r--r--r-- 1 root root   483 May  5 14:35 Parser.pm<br>drwxr-xr-x 2 root root  4096 May  5 14:35 Plugin<br>-r--r--r-- 1 root root  5665 May  5 14:35 Plugin.pm<br>-r--r--r-- 1 root root 78471 May  6 08:13 Request.pm<br>drwxr-xr-x 2 root root  4096 May  5 14:35 Resolver<br>-r--r--r-- 1 root root  3465
 May  5 14:35 Resolver.pm<br>-r--r--r-- 1 root root 10017 May  5 14:35 Subclassing.pod<br>-r--r--r-- 1 root root 24798 May  5 14:35 Tests.pm<br>-r--r--r-- 1 root root  9622 May  5 14:35 Tools.pm<br>-r--r--r-- 1 root root  2442 May  5 14:35 Utils.pm<br><br></div><div style="font-family: arial,helvetica,sans-serif; font-size: 10pt;">exceptions.pm does exist. :)<br><br>and please see below "make testdeps" and "make fixdeps":<br><br>[root@localhost rt-3.8.2.src]# make testdeps<br>/usr/bin/perl ./sbin/rt-test-dependencies --verbose --with-mysql --with-fastcgi<br>perl:<br>        >=5.8.3(5.8.8)...found<br>users:<br>        rt group (rt)...found<br>        bin owner (root)...found<br>        libs owner (root)...found<br>        libs group
 (bin)...found<br>        web owner (apache)...found<br>        web group (apache)...found<br>CLI dependencies:<br>        Term::ReadKey...found<br>        Getopt::Long >= 2.24...found<br>        HTTP::Request::Common...found<br>        Term::ReadLine...found<br>        Text::ParseWords...found<br>        LWP...found<br>CORE dependencies:<br>        Class::ReturnValue >= 0.40...found<br>        Text::Quoted >= 2.02...found<br>        CSS::Squish >= 0.06...found<br>        Encode >=
 2.13...found<br>        Module::Versions::Report >= 1.05...found<br>        MIME::Entity >= 5.425...found<br>        DBI >= 1.37...found<br>        Locale::Maketext::Lexicon >= 0.32...found<br>        Devel::StackTrace >= 1.19...found<br>        Digest::base...found<br>        Time::ParseDate...found<br>        File::Temp >= 0.18...found<br>        Locale::Maketext >= 1.06...found<br>        Tree::Simple >= 1.04...found<br>        Text::Template >= 1.45...found<br>       
 Scalar::Util...found<br>        HTML::Scrubber >= 0.08...found<br>        File::Spec >= 0.8...found<br>        Calendar::Simple...found<br>        DBIx::SearchBuilder >= 1.54...found<br>        Mail::Mailer >= 1.57...found<br>        File::ShareDir...found<br>        Regexp::Common...found<br>        Digest::MD5 >= 2.27...found<br>        HTML::Entities...found<br>        Cache::Simple::TimedExpiry...found<br>        File::Glob...found<br>        Locale::Maketext::Fuzzy...found<br>       
 Time::HiRes...found<br>        Text::Wrapper...found<br>        Log::Dispatch >= 2.0...found<br>        UNIVERSAL::require...found<br>        Email::Address...found<br>DASHBOARDS dependencies:<br>        HTML::RewriteAttributes >= 0.02...found<br>        MIME::Types...found<br>FASTCGI dependencies:<br>        CGI::Fast...found<br>        CGI >= 3.38...found<br>        FCGI...found<br>GPG dependencies:<br>        PerlIO::eol...found<br>        GnuPG::Interface...found<br>ICAL dependencies:<br>        Data::ICal...found<br>MAILGATE
 dependencies:<br>        Pod::Usage...found<br>        HTML::TreeBuilder...found<br>        Getopt::Long...found<br>        HTML::FormatText...found<br>        LWP::UserAgent...found<br>MASON dependencies:<br>        Storable >= 2.08...found<br>        CSS::Squish >= 0.06...found<br>        Apache::Session >= 1.53...found<br>        Errno...found<br>        Devel::StackTrace >= 1.19...found<br>        CGI::Cookie >= 1.20...found<br>        Text::WikiFormat >= 0.76...found<br>       
 XML::RSS >= 1.05...found<br>        HTML::Mason >= 1.36...found<br>        Digest::MD5 >= 2.27...found<br>MYSQL dependencies:<br>        DBD::mysql >= 2.1018...found<br>SMTP dependencies:<br>        Net::SMTP...found<br>STANDALONE dependencies:<br>        Net::Server::PreFork...found<br>        Net::Server...found<br>        HTTP::Server::Simple >= 0.34...found<br>        HTTP::Server::Simple::Mason >= 0.09...found<br><br>All dependencies have been found.<br>[root@localhost rt-3.8.2.src]#<br><br>[root@localhost rt-3.8.2.src]# make fixdeps<br>/usr/bin/perl ./sbin/rt-test-dependencies --verbose --install --with-mysql
 --with-fastcgi<br>perl:<br>        >=5.8.3(5.8.8)...found<br>users:<br>        rt group (rt)...found<br>        bin owner (root)...found<br>        libs owner (root)...found<br>        libs group (bin)...found<br>        web owner (apache)...found<br>        web group (apache)...found<br>CLI dependencies:<br>        Term::ReadKey...found<br>        Getopt::Long >= 2.24...found<br>        HTTP::Request::Common...found<br>        Term::ReadLine...found<br>        Text::ParseWords...found<br>       
 LWP...found<br>CORE dependencies:<br>        Class::ReturnValue >= 0.40...found<br>        Text::Quoted >= 2.02...found<br>        CSS::Squish >= 0.06...found<br>        Encode >= 2.13...found<br>        Module::Versions::Report >= 1.05...found<br>        MIME::Entity >= 5.425...found<br>        DBI >= 1.37...found<br>        Locale::Maketext::Lexicon >= 0.32...found<br>        Devel::StackTrace >= 1.19...found<br>        Digest::base...found<br>        Time::ParseDate...found<br>        File::Temp >=
 0.18...found<br>        Locale::Maketext >= 1.06...found<br>        Tree::Simple >= 1.04...found<br>        Text::Template >= 1.45...found<br>        Scalar::Util...found<br>        HTML::Scrubber >= 0.08...found<br>        File::Spec >= 0.8...found<br>        Calendar::Simple...found<br>        DBIx::SearchBuilder >= 1.54...found<br>        Mail::Mailer >= 1.57...found<br>        File::ShareDir...found<br>        Regexp::Common...found<br>        Digest::MD5 >=
 2.27...found<br>        HTML::Entities...found<br>        Cache::Simple::TimedExpiry...found<br>        File::Glob...found<br>        Locale::Maketext::Fuzzy...found<br>        Time::HiRes...found<br>        Text::Wrapper...found<br>        Log::Dispatch >= 2.0...found<br>        UNIVERSAL::require...found<br>        Email::Address...found<br>DASHBOARDS dependencies:<br>        HTML::RewriteAttributes >= 0.02...found<br>        MIME::Types...found<br>FASTCGI dependencies:<br>       
 CGI::Fast...found<br>        CGI >= 3.38...found<br>        FCGI...found<br>GPG dependencies:<br>        PerlIO::eol...found<br>        GnuPG::Interface...found<br>ICAL dependencies:<br>        Data::ICal...found<br>MAILGATE dependencies:<br>        Pod::Usage...found<br>        HTML::TreeBuilder...found<br>        Getopt::Long...found<br>        HTML::FormatText...found<br>        LWP::UserAgent...found<br>MASON dependencies:<br>        Storable >= 2.08...found<br>        CSS::Squish >=
 0.06...found<br>        Apache::Session >= 1.53...found<br>        Errno...found<br>        Devel::StackTrace >= 1.19...found<br>        CGI::Cookie >= 1.20...found<br>        Text::WikiFormat >= 0.76...found<br>        XML::RSS >= 1.05...found<br>        HTML::Mason >= 1.36...found<br>        Digest::MD5 >= 2.27...found<br>MYSQL dependencies:<br>        DBD::mysql >= 2.1018...found<br>SMTP dependencies:<br>        Net::SMTP...found<br>STANDALONE dependencies:<br>        Net::Server::PreFork...found<br>       
 Net::Server...found<br>        HTTP::Server::Simple >= 0.34...found<br>        HTTP::Server::Simple::Mason >= 0.09...found<br><br>All dependencies have been found.<br>[root@localhost rt-3.8.2.src]#<br><br>all looks good to go "make install". now, i can go to web UI but it displays in <span style="font-weight: bold;">Text Mode</span> :(<br><br><br><br><div style="font-family: arial,helvetica,sans-serif; font-size: 13px;"><font size="2" face="Tahoma"><hr size="1"><b><span style="font-weight: bold;">From:</span></b> jul <jul-rt@julbox.net><br><b><span style="font-weight: bold;">To:</span></b> rt-users@lists.bestpractical.com<br><b><span style="font-weight: bold;">Sent:</span></b> Tuesday, May 5, 2009 5:25:25 PM<br><b><span style="font-weight: bold;">Subject:</span></b> Re: [rt-users] Reqest Tracker CentOS 5.3 setup<br></font><br>
<br>ty chan a écrit :<br>> Hi Julien,<br>><br>No problems, no fun.<br>> [Tue May 05 16:27:58 2009] [warn] mod_fcgid: stderr: [Tue May  5 09:27:58<br>> 2009] [crit]: no such exception class HTML::Mason::Exception::Abort at<br>> /usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Exceptions.pm line 113.<br>> (/opt/rt3/bin/mason_handler.fcgi:81)<br><br>Rule of thumb with traces :<br>interesting stuff seems to be at the end, but not the ultimate end in<br>order to confuse you.<br><br>rule of marvic :<br>MVC are the philosophal stone that transmute exceptions in maze.<br><br>Corrollar :<br>I miss GOTO statement.<br><br>Regarding your problem : search or a file named<br>(/usr/share/perl5/|dirs revelant to your distro)HTML/Mason/Exceptions.pm<br><br>if no such file:<br>    type perl -eshell -MCPAN<br>    and in the prompt of the shell<br>    type install HTML::Mason::Exceptions<br><br><br>I have the feeling you did
 not make a make fixdeps from source.<br><br><br>-- <br>Hey teachers leave the kids alone, on and on ...<br>we're just another perl in the necklace ...<br><br>"Even more amazing was the realization that God has Internet access.  I<br>wonder if He has a full newsfeed?"<br>(By Matt Welsh)<br><br><br>_______________________________________________<br><span><a target="_blank" href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</a></span><br><br><span>Community help: <a target="_blank" href="http://wiki.bestpractical.com">http://wiki.bestpractical.com</a></span><br>Commercial support: <a ymailto="mailto:sales@bestpractical.com" href="mailto:sales@bestpractical.com">sales@bestpractical.com</a><br><br><br>Discover RT's hidden secrets with RT Essentials from O'Reilly Media. <br><span>Buy a copy at <a target="_blank"
 href="http://rtbook.bestpractical.com">http://rtbook.bestpractical.com</a></span><br></div></div></div></body></html>