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This is what i have done.<BR>
1) I have RT installed in a zone. Mail is working. From with in RT, if i send an email it will get to the person.<BR>
So i have RT working with my mail server.<BR>
<BR>
On my mail server I added these lines to my aliases file.<BR>
<BR>
<BR>
<SPAN>I have the following in my /etc/mail/aliases: </SPAN><BR><BR><SPAN><B class=highlight>rt</B>: "|/<B class=highlight>opt</B>/<B class=highlight>rt3</B>/<B class=highlight>bin</B>/<B class=highlight>rt</B>-<B class=highlight>mailgate</B> --<B class=highlight>queue</B> HelpDesk --action correspond --url </SPAN><BR><A href="http://myhost.mydomain/rt3/" target=_top rel=nofollow><SPAN><FONT color=#0066cc>http://myhost.mydomain/<B class=highlight>rt3</B>/</FONT></SPAN></A><SPAN>" </SPAN><BR><SPAN><B class=highlight>rt</B>-comment: "|/<B class=highlight>opt</B>/<B class=highlight>rt3</B>/<B class=highlight>bin</B>/<B class=highlight>rt</B>-<B class=highlight>mailgate</B> --<B class=highlight>queue</B> HelpDesk --action comment </SPAN><BR><SPAN>--url </SPAN><A href="http://myhost.mydomain/rt3/" target=_top rel=nofollow><SPAN><FONT color=#0066cc>http://myhost.mydomain/<B class=highlight>rt3</B>/</FONT></SPAN></A><SPAN>" </SPAN><BR>
<BR>
on my RT server<BR>
I have in the /etc/aliases<BR>
<BR>
<BR><PRE class=code>HelpDesk: "|/opt/rt3/bin/rt-mailgate --queue HelpDesk --action correspond
--url <A href="https://myhost.mydomain/rt" target=_top rel=nofollow><SPAN><FONT color=#0066cc><A href='https://myhost.mydomain/rt3"HelpDesk-comment'>https://myhost.mydomain/<B class=highlight>rt</B></FONT></SPAN></A>3"
HelpDesk-comment</A>: "|/opt/rt3/bin/rt-mailgate --queue HelpDesk --action comment
--url "<A href="http://myhost.mydomain/rt/" target=_top rel=nofollow><SPAN><FONT color=#0066cc><A href="https://myhost.mydomain/rt3">https://myhost.mydomain/<B class=highlight>rt</B></FONT></SPAN></A>3</A></PRE>
In RT. I have the account RT<BR>
I send and email to <A href="mailto:Rt@myhost.mydomain.ca">Rt@myhost.mydomain.ca</A><BR>
<BR>
I recieve the bounce message.<BR>
<BR>
<BR><PRE><rt@myhost.mydomain.ca>: Command died with status 1: "/opt/rt3/bin/rt-mailgate<BR> --queue HelpDesk --action correspond --url <FONT color=#0066cc><A href="https://rt.mydomain/rt3">https://rt.mydomain/rt3</A></FONT>".<BR> Command output: local: fatal: execvp /opt/rt3/bin/rt-mailgate: Permission<BR> denied<BR></PRE><PRE> </PRE><PRE> </PRE><PRE>Could someone please help me out.</PRE><PRE>Thanks for your time.</PRE><PRE> </PRE><PRE>John</PRE>
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