<html><head><style type="text/css"><!-- DIV {margin:0px;} --></style></head><body><div style="font-family:arial,helvetica,sans-serif;font-size:10pt"><div>I am sure about debugging with Firebug.<br>please see below my rt3.conf file as below:<br><br>[root@rt conf.d]# cat rt3.conf<br>#LoadModule fcgid_module modules/mod_fcgid.so<br># Sane place to put sockets and shared memory file<br><br>SocketPath run/mod_fcgid<br>SharememPath run/fcgid_shm<br><br>Alias /rt/NoAuth/images/ /opt/rt3/share/html/NoAuth/images/<br>ScriptAlias /rt /opt/rt3/bin/mason_handler.fcgi/<br><br>[root@rt conf.d]#<br><br>all are what i have one http config. please advise what else should i add in rt3.conf.<br><br>regards,<br>chanty<br></div><div style="font-family: arial,helvetica,sans-serif; font-size: 10pt;"><br><div style="font-family: times new roman,new york,times,serif; font-size: 12pt;"><font face="Tahoma" size="2"><hr size="1"><b><span style="font-weight: bold;">From:</span></b>
julien <jul@julbox.net><br><b><span style="font-weight: bold;">To:</span></b> ty chan <chanty_kh@yahoo.com><br><b><span style="font-weight: bold;">Sent:</span></b> Thursday, May 7, 2009 6:01:05 PM<br><b><span style="font-weight: bold;">Subject:</span></b> Re: [rt-users] Reqest Tracker CentOS 5.3 setup<br></font><br>
Use firebug to see what is not loading,<div>looks like you have a misconfigured apache sites (see previous mail) <div>(url rewriting should rewrite the static link to your css & images)</div><div><br></div><div><br><div><div>Le 7 mai 09 à 09:21, ty chan a écrit :</div><br class="Apple-interchange-newline"><blockquote type="cite"><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;"><div><div style="margin: 0px; font-family: arial,helvetica,sans-serif; font-size: 10pt;"><div style="margin: 0px;">please take a look at how the page look like in the attachment file.<br></div><div style="margin: 0px; font-family: arial,helvetica,sans-serif; font-size:
10pt;"><br><div style="margin: 0px; font-family: arial,helvetica,sans-serif; font-size: 13px;"><font face="Tahoma" size="2"><hr size="1"><b><span style="font-weight: bold;">From:</span></b><span class="Apple-converted-space"> </span>jul <<a rel="nofollow" ymailto="mailto:jul-rt@julbox.net" target="_blank" href="mailto:jul-rt@julbox.net">jul-rt@julbox.net</a>><br><b><span style="font-weight: bold;">To:</span></b><span class="Apple-converted-space"> </span>ty chan <<a rel="nofollow" ymailto="mailto:chanty_kh@yahoo.com" target="_blank" href="mailto:chanty_kh@yahoo.com">chanty_kh@yahoo.com</a>><br><b><span style="font-weight: bold;">Cc:</span></b><span class="Apple-converted-space"> </span><a rel="nofollow" ymailto="mailto:rt-users@lists.bestpractical.com" target="_blank" href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a><br><b><span style="font-weight: bold;">Sent:</span></b><span
class="Apple-converted-space"> </span>Thursday, May 7, 2009 2:09:41 PM<br><b><span style="font-weight: bold;">Subject:</span></b><span class="Apple-converted-space"> </span>Re: [rt-users] Reqest Tracker CentOS 5.3 setup<br></font><br><br>By the way<br><br>what do you mean by : I only see in text mode ?<br><br>HTML is text :)<br><br>wouldn't you have 404 http errors too ?<br>I mean wouldn't apache fail to serve some js / images ?<br>wouldn't you be missing some aliases in your apache configuration scripts ?<br><br>If you mean you lack images, then it means you have a misconfigured<br><br>Alias /rt/NoAuth/images /opt/rt3/share/html/NoAuth/images<br><br>and maybe<br><Location /rt/REST/1.0/NoAuth><br> Order Allow,Deny<br> Allow from 127.0.0.1<br> Allow from your-public-ip<br><br></Location><br><br>(Firefox -> firebug or apache log)<br><br>Else, I can't see the problem<br><br>Do you
clean mason cache when restarting apache, do you restart apache<br>after modifications ? (reload graceful don't work with persistant mode bad<br>SIGHUP propagation)<br>I am quite clueless at this point ... :(<br>--<span class="Apple-converted-space"> </span><br>Even if you persuade me, you won't persuade me.<br> -- Aristophanes<br><br><br></div></div><span><login_page.jpg></span><span><main_page.jpg></span></div></div></span></blockquote></div><br></div></div></div></div></div></body></html>