<html><head><style type="text/css"><!-- DIV {margin:0px;} --></style></head><body><div style="font-family:arial,helvetica,sans-serif;font-size:10pt"><div>Ok, rt3.conf looks like as below:<br><br>[root@rt conf.d]# cat rt3.conf<br>LoadModule fcgid_module modules/mod_fcgid.so<br><br># Use FastCGI to process .fcg .fcgi & .fpl scripts<br># Don't do this if mod_fastcgi is present, as it will try to do the samei thing<br><IfModule !mod_fastcgi.c><br>  AddHandler fcgid-script fcg fcgi fpl<br></IfModule><br><br># Sane place to put sockets and shared memory file<br>SocketPath run/mod_fcgid<br>SharememPath run/fcgid_shm<br><br># Main instance<br>Alias /rt/NoAuth/images/ /opt/rt3/share/html/NoAuth/images/<br>ScriptAlias /rt /opt/rt3/bin/mason_handler.fcgi/<br>[root@rt conf.d]#<br><br>but i still have the same result.<br><br>regards,<br>chanty<br></div><div style="font-family: arial,helvetica,sans-serif; font-size: 10pt;"><br><div
 style="font-family: arial,helvetica,sans-serif; font-size: 13px;"><font size="2" face="Tahoma"><hr size="1"><b><span style="font-weight: bold;">From:</span></b> "jmoseley@corp.xanadoo.com" <jmoseley@corp.xanadoo.com><br><b><span style="font-weight: bold;">To:</span></b> ty chan <chanty_kh@yahoo.com><br><b><span style="font-weight: bold;">Cc:</span></b> julien <jul@julbox.net>; rt-users@lists.bestpractical.com; rt-users-bounces@lists.bestpractical.com<br><b><span style="font-weight: bold;">Sent:</span></b> Friday, May 8, 2009 9:02:22 AM<br><b><span style="font-weight: bold;">Subject:</span></b> Re: [rt-users] Reqest Tracker CentOS 5.3 setup<br></font><br>
You need to uncomment the LoadModule line and add:<br><br><IfModule !mod_fastcgi.c><br>  AddHandler fcgid-script fcg fcgi fpl<br></IfModule><br><br>This assumes you have installed mod_fcgid from CentOS's yum respository and<br>are not trying to use mod_perl or mod_fastcgi.<br><br><br>James Moseley<br><br><br><br><br>                                                                           <br>             ty chan                                                       <br>             <chanty_kh@yahoo.                 
                            <br>             com>                                                       To <br>             Sent by:                  julien <<a ymailto="mailto:jul@julbox.net" href="mailto:jul@julbox.net">jul@julbox.net</a>>             <br>             rt-users-bounces@                                          cc <br>             lists.bestpractic         <a ymailto="mailto:rt-users@lists.bestpractical.com"
 href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a>    <br>             <a target="_blank" href="http://al.com">al.com</a>                                                Subject <br>                                       Re: [rt-users] Reqest Tracker       <br>                                       CentOS 5.3 setup                    <br>             05/07/2009 08:52                                 
             <br>             PM                                                            <br>                                                                           <br>                                                                           <br>                                     
                                      <br>                                                                           <br><br><br><br><br>I am sure about debugging with Firebug.<br>please see below my rt3.conf file as below:<br><br>[root@rt conf.d]# cat rt3.conf<br>#LoadModule fcgid_module modules/mod_fcgid.so<br># Sane place to put sockets and shared memory file<br><br>SocketPath run/mod_fcgid<br>SharememPath run/fcgid_shm<br><br>Alias /rt/NoAuth/images/ /opt/rt3/share/html/NoAuth/images/<br>ScriptAlias /rt /opt/rt3/bin/mason_handler.fcgi/<br><br><br><br></div></div></div></body></html>