<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"><html><head><meta content="text/html;charset=UTF-8" http-equiv="Content-Type"></head><body >Hi everyone,<div><br></div><div>I have just updated to RT 3.8.2 and ExternalAuth 0.08, and haven't changed my config files in any way. Now, when I log in, I receive the following line, and nothing else, unless I refresh, then everything works as it is supposed to.</div><div><br></div><div><span class="Apple-style-span" style="font-family: 'Times New Roman'; font-size: 16px; ">RT::User::UpdateFromExternal Unimplemented in HTML::Mason::Commands. (/opt/rt3/local/html/Callbacks/ExternalAuth/autohandler/Auth line 73)</span></div><div><font class="Apple-style-span" face="'Times New Roman'" size="4"><span class="Apple-style-span" style="font-size: 16px;"><br></span></font></div><div><font class="Apple-style-span" face="'Times New Roman'" size="4"><span class="Apple-style-span" style="font-size: 16px;">I've had a search arround and there are a few discussions regarding this line, and nothing jumps out as a solution.</span></font></div><div><font class="Apple-style-span" face="'Times New Roman'" size="4"><span class="Apple-style-span" style="font-size: 16px;"><br></span></font></div><div><font class="Apple-style-span" face="'Times New Roman'" size="4"><span class="Apple-style-span" style="font-size: 16px;">Any ideas?</span></font></div><div><br></div><div><span class="Apple-style-span" style="font-family: 'Times New Roman'; font-size: 16px; ">My RT_SiteConfig is as below:</span></div><div><font class="Apple-style-span" face="'Times New Roman'" size="4"><span class="Apple-style-span" style="font-size: 16px;"><br></span></font></div><div><font class="Apple-style-span" face="'Times New Roman'" size="4"><span class="Apple-style-span" style="font-size: 16px;">Cheers</span></font></div><div><font class="Apple-style-span" face="'Times New Roman'" size="4"><span class="Apple-style-span" style="font-size: 16px;">Tony Ayre</span></font></div><div><font class="Apple-style-span" face="'Times New Roman'" size="4"><span class="Apple-style-span" style="font-size: 16px;">Network Manager</span></font></div><div><font class="Apple-style-span" face="'Times New Roman'" size="4"><span class="Apple-style-span" style="font-size: 16px;">Minehead Middle School</span></font></div><div><font class="Apple-style-span" face="'Times New Roman'" size="4"><span class="Apple-style-span" style="font-size: 16px;"><br></span></font></div><div><font class="Apple-style-span" face="'Times New Roman'" size="4"><span class="Apple-style-span" style="font-size: 16px;"><br></span></font></div><div><font class="Apple-style-span" face="'Times New Roman'" size="4"><span class="Apple-style-span" style="font-size: 16px;"><br></span></font></div><div><font class="Apple-style-span" face="'Times New Roman'" size="4"><span class="Apple-style-span" style="font-size: 16px;"><div>$DatabasePassword = '[PASSWORD]';</div><div><br></div><div>$MailCommand = 'sendmailpipe';</div><div>$SemdmailArguments = '-oi';</div><div><br></div><div>$CorrespondAddress = '[EMAIL]';</div><div>$CommentAddress = '[EMAIL]';</div><div><br></div><div>$Timezone = 'Europe/London';</div><div><br></div><div>Set( $rtname, 'supportdesk2/rt');</div><div>Set( $Organization, "MMS");</div><div>Set ($WebBaseURL , 'http://supportdesk2/');</div><div>Set ($WebPath , '/rt');</div><div><br></div><div>Set($WebImageURL, $WebPath . "/NoAuth/images/");</div><div>Set($LogoURL, $WebImagesURL . "logo.gif");</div><div>Set($LogoLinkURL, "http://supportdesk2/rt");</div><div>Set($LogoImageURL, $WebImagesURL . "logo.gif");</div><div>Set($LogoAltText, "MMS ICT Helpdesk");</div><div><br></div><div><br></div><div>#Set(@Plugins,(qw(Extension::QuickDelete)));</div><div>Set(@Plugins,'RT::FM','RT::IR','RTx::Statistics', 'RTx::Calendar','RTx::Tags',(qw(RTx::EmailCompletion)),qw(RT::Authen::ExternalAuth));</div><div><br></div><div>Set($HomepageComponents, [qw(QuickCreate Quicksearch MyCalendar</div><div> MyAdminQueues MySupportQueues MyReminders RefreshHomepage)]);</div><div><div># THE EXTERNAL AUTH</div><div><br></div><div>Set($ExternalAuthPriority, ['My_LDAP']);</div><div>Set($ExternalInfoPriority, [ 'My_LDAP']);</div><div><br></div><div>Set($ExternalServiceUsesSSLorTLS, 0);</div><div><br></div><div>Set($AutoCreateNonExternalUsers, 0);</div><div><br></div><div>Set($ExternalSettings, {</div><div>'My_LDAP' => {</div><div>'type' => 'ldap',</div><div>'auth' => 1,</div><div>'info' => 1,</div><div>'server' => '10.5.143.10',</div><div>'user' =></div><div>'CN=Administrator,CN=Users,DC=[DC],DC=[DC],DC=[DC],DC=[DC]',</div><div>'pass' => '[PASSWORD]',</div><div>'base' => 'ou=Staff,ou=Managed Users,dc=[DC],dc=[DC],dc=[DC],dc=[DC]',</div><div>'filter' => '(objectClass=*)',</div><div>'d_filter' => '(userAccountControl:1.2.840.113556.1.4.803:=2)',</div><div>'tls' => 0,</div><div>'net_ldap_args' => [ version => 3 ],</div><div>'attr_match_list' => [ 'Name',</div><div>'EmailAddress',</div><div>'RealName',</div><div>'WorkPhone',</div><div>'Address2'</div><div>],</div><div>'attr_map' => {</div><div>'Name' => 'sAMAccountName',</div><div>'EmailAddress' => 'mail',</div><div>'Organization' => 'physicalDeliveryOfficeName',</div><div>'RealName' => 'cn',</div><div>'ExternalAuthId' => 'sAMAccountName',</div><div>'Gecos' => 'sAMAccountName',</div><div>'WorkPhone' => 'telephoneNumber',</div><div>'Address1' => 'streetAddress',</div><div>'City' => 'l',</div><div>'State' => 'st',</div><div>'Zip' => 'postalCode',</div><div>'Country' => 'co'</div><div>}}}</div><div>);</div><div>1;</div><div><br></div></div></span></font></div></body></html>