<font color="black" size="2" face="Verdana,Arial,Helvetica"><font color="black" size="2" face="Verdana,Arial,Helvetica">Hi Kavin<br><br><br>I have tried hard to implement according to your advise. but unfortunately it does not work or may i did something wrong.<br>
</font></font><pre><a class="moz-txt-link-freetext" href="http://code.bestpractical.com/bps-public/rt/3.8/trunk/docs/templates.pod">http://code.bestpractical.com/bps-public/rt/3.8/trunk/docs/templates.pod</a><br></pre>
<br><font color="black" size="2" face="Verdana,Arial,Helvetica"><font color="black" size="2" face="Verdana,Arial,Helvetica">can you please give me some exact example so that i use that with little modification.</font></font><br>
<br>I have spent 10 hours for this task to sent mails in text/html.<br><br>i am thinking about to modify SendEmail.pm, as this was not the right way to deal with so i did not change this file. as it is clearly mentioned here that for security reason we only send textual mails.<br>
<br>can you please help ?<br><br>Part of the <br><pre>/usr/lib/perl5/vendor_perl/5.10.0/RT/Action/SendEmail.pm</pre><div class="message-stanza-depth-1"> # For security reasons, we only send out textual mails.<br>
</div> foreach my $part ( grep !$_->is_multipart, $MIMEObj->parts_DFS ) {<br>
<font color="black" size="2" face="Verdana,Arial,Helvetica"><font color="black" size="2" face="Verdana,Arial,Helvetica">.<br>.<br>.<br><br>On May 31, 2009, at 12:32 AM, Rana Tanveer wrote: <br> <br><font color="#660066">> I am using RT 3.8.2, but RT is sending only plain text messages. <br>
</font> <br>Please read docs/templates.pod in your RT tarball which <br>describes the steps necessary to generate outgoing HTML <br>email (the settings below only affect display of mail within <br>RT) <br> <br>-kevin <br>
<br><br><font color="#660066">> <br>> i used below setting but same result. <br>> <br>> Set($PreferRichText, 1); <br>> Set($MessageBoxRichText, 1); <br>> Set($MessageBoxRichTextHeight, 200); <br>> <br>
> I even try to search mailing lists but no luck. <br>> <br>> could anyone guide me what is wrong, or what might should i have to <br>> use ? <br>> <br>> -- <br>> --------------------------------------------- <br>
> Rana Tanveer <br>> <span onmouseup="SkypeSetCallButtonPressed(this, 0,0)" onmousedown="SkypeSetCallButtonPressed(this, 1,0)" onmouseover="SkypeSetCallButton(this, 1,0);skype_active=SkypeCheckCallButton(this);" onmouseout="SkypeSetCallButton(this, 0,0);HideSkypeMenu();" class="skype_tb_injection" id="__skype_highlight_id"><span title="Skype actions" onmouseout="SkypeSetCallButtonPart(this, 0);" onmouseover="SkypeSetCallButtonPart(this, 1);" class="skype_tb_injection_left" id="__skype_highlight_id_left"><span style="background-image: url(chrome://skype_ff_toolbar_win/content/cb_normal_l.gif);" class="skype_tb_injection_left_img" id="__skype_highlight_id_left_adge"><img src="chrome://skype_ff_toolbar_win/content/cb_transparent_l.gif" style="height: 11px; width: 7px;" class="skype_tb_img_adge" height="11"></span><span class="skype_tb_injection_left_img" id="__skype_highlight_id_left_img"><img style="width: 16px;" src="chrome://skype_ff_toolbar_win/content/famfamfam/pk.gif" title="" class="skype_tb_img_flag" name="skype_tb_img_f1"><img src="chrome://skype_ff_toolbar_win/content/space.gif" style="margin: 0px; padding: 0px; height: 1px; width: 1px;" class="skype_tb_img_space" width="1" height="1"><img src="chrome://skype_ff_toolbar_win/content/space.gif" style="margin: 0px; padding: 0px; height: 1px; width: 1px;" class="skype_tb_img_space" width="1" height="1"><img src="chrome://skype_ff_toolbar_win/content/arrow.gif" title="" class="skype_tb_img_arrow" name="skype_tb_img_a1"><img src="chrome://skype_ff_toolbar_win/content/space.gif" style="margin: 0px; padding: 0px; height: 1px; width: 1px;" class="skype_tb_img_space" width="1" height="1"><img src="chrome://skype_ff_toolbar_win/content/space.gif" style="margin: 0px; padding: 0px; height: 1px; width: 1px;" class="skype_tb_img_space" width="1" height="1"></span></span><img src="chrome://skype_ff_toolbar_win/content/space.gif" style="margin: 0px; padding: 0px; height: 1px; width: 1px;" class="skype_tb_img_space" width="1" height="1"><span title="Call this phone number in Pakistan with Skype: +923224194457" onmouseout="SkypeSetCallButtonPart(this, 0)" onmouseover="SkypeSetCallButtonPart(this, 1)" class="skype_tb_injection_right" id="__skype_highlight_id_right"><span class="skype_tb_innerText" id="__skype_highlight_id_innerText"><img src="chrome://skype_ff_toolbar_win/content/space.gif" style="margin: 0px; padding: 0px; height: 1px; width: 1px;" class="skype_tb_img_space" width="1" height="1"><img src="chrome://skype_ff_toolbar_win/content/space.gif" style="margin: 0px; padding: 0px; height: 1px; width: 1px;" class="skype_tb_img_space" width="1" height="1"><img src="chrome://skype_ff_toolbar_win/content/space.gif" style="margin: 0px; padding: 0px; height: 1px; width: 1px;" class="skype_tb_img_space" width="1" height="1"><img src="chrome://skype_ff_toolbar_win/content/space.gif" style="margin: 0px; padding: 0px; height: 1px; width: 1px;" class="skype_tb_img_space" width="1" height="1">+923224194457</span><span style="background-image: url(chrome://skype_ff_toolbar_win/content/cb_normal_r.gif);" class="skype_tb_injection_left_img" id="__skype_highlight_id_right_adge"><img src="chrome://skype_ff_toolbar_win/content/cb_transparent_r.gif" style="height: 11px; width: 19px;" class="skype_tb_img_adge" height="11"></span></span></span> <br>
> <a href="http://www.sysadminsline.com/" rel="nofollow" target="_blank">http://www.sysadminsline.com</a> <br>> --------------------------------------------- </font></font></font><br><br><div class="gmail_quote">On Sun, May 31, 2009 at 10:32 AM, Rana Tanveer <span dir="ltr"><<a href="mailto:ranatanveer@gmail.com">ranatanveer@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><div>Hi Every one.</div>
<div> </div>
<div>I am using RT 3.8.2, but RT is sending only plain text messages.</div>
<div> </div>
<div>i used below setting but same result.</div>
<div> </div>
<div>Set($PreferRichText, 1);<br>Set($MessageBoxRichText, 1);<br>Set($MessageBoxRichTextHeight, 200);<br> </div>
<div>I even try to search mailing lists but no luck.</div>
<div> </div>
<div>could anyone guide me what is wrong, or what might should i have to use ?</div>
<div><br><font color="#888888">-- <br>---------------------------------------------<br> Rana Tanveer<br> +923224194457<br><a href="http://www.sysadminsline.com" target="_blank">http://www.sysadminsline.com</a><br>
--------------------------------------------- </font></div>
</blockquote></div><br><br clear="all"><br>-- <br>---------------------------------------------<br> Rana Tanveer<br> +923224194457<br><a href="http://www.sysadminsline.com">http://www.sysadminsline.com</a><br>
---------------------------------------------<br>