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<TITLE>Re: [rt-users] a couple bugs in RT 3.8.3</TITLE>
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<FONT FACE="Calibri, Verdana, Helvetica, Arial"><SPAN STYLE='font-size:11pt'>Thanks, guys...I’ve uploaded a new ForkTicket that eliminates this error (at least for me) in RT 3.8.3. I need to work on getting it into CPAN, but in the meantime you can download it from <BR>
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<a href="http://www.letu.edu/people/markroedel/RT-Extension-ForkTicket-0.2.tgz">http://www.letu.edu/people/markroedel/RT-Extension-ForkTicket-0.2.tgz</a><BR>
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Mark Roedel<BR>
Webmaster<BR>
LeTourneau University<BR>
Longview, Texas<BR>
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On 6/4/09 8:27 PM, "Jo Rhett" <<a href="jrhett@netconsonance.com">jrhett@netconsonance.com</a>> wrote:<BR>
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</SPAN></FONT><BLOCKQUOTE><FONT FACE="Calibri, Verdana, Helvetica, Arial"><SPAN STYLE='font-size:11pt'>On Jun 4, 2009, at 5:44 AM, Guadagnino Cristiano wrote:<BR>
</SPAN></FONT><BLOCKQUOTE><SPAN STYLE='font-size:11pt'><FONT FACE="Century Gothic">- when I'm root and I click on "configuration"->"users"->"whichever_user_name"->"History", I have this error message:<BR>
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</FONT><FONT FACE="Calibri, Verdana, Helvetica, Arial">Can't locate object method "Name" via package "No object mapping for field" (perhaps you forgot to load "No object mapping for field"?) at /opt/rt3/local/plugins/RT-Extension-ForkTicket/html/Callbacks/RT-Extension-ForkTicket/Ticket/Elements/ShowTransaction/ModifyCommand line 7.<BR>
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</FONT><FONT FACE="Century Gothic">it seems the culprit is the "ForkTicket" extension… maybe it is broken by the recent upgrade?<BR>
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Yes, one of the callbacks is. My hack was such: (note that this also disables Pre/Post-task which we don't use -- but you can easily add them back in)<BR>
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