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<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>Hello world,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>Does anyone know of a way to capture an image from a
screen capture and inserting it into a ticket. I’m thinking of something like
the Jira method (<a
href="http://www.atlassian.com/software/jira/docs/v3.13.4/screenshotapplet.html">http://www.atlassian.com/software/jira/docs/v3.13.4/screenshotapplet.html</a>).
Admittedly a user could PRINTSCREEN, open Paint-like app, paste, save, and then
either attach to email or upload as a file to a ticket, but I was thinking of “PRINTSCREEN,
click button to attach from copy buffer… done” so the user doesn’t
have to save to a file in another application.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>I’m using RT 3.8.1. I’ve been looking at
the newer versions of FCKeditor, and while there is an image button in the
newer toolbar (see <a
href="http://ckeditor.com/ckeditor/3.0b2/_samples/divreplace.html">http://ckeditor.com/ckeditor/3.0b2/_samples/divreplace.html</a>),
it looks like it wants a URL of an image. That’s cool – so look
forward to this being updated in the RT package, but it’s still not straight
forward for screenshot capture from copy buffer.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>Can anyone point me in the right direction?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'> JEB<o:p></o:p></span></font></p>
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