<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">No problem, MarcAnthony.<br><div apple-content-edited="true"> <span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div><div>--</div><div>Cassandra Phillips-Sears</div><div><a href="mailto:cassandra@bestpractical.com">cassandra@bestpractical.com</a></div><div><br></div><div>Office Manager</div><div>Best Practical Solutions, LLC</div><div><a href="http://www.bestpractical.com">http://www.bestpractical.com</a></div></div></div></span></div></span></div></span> </div><br><div><div>On Jun 9, 2009, at 2:15 PM 6/9/09, MarcAnthony Barrette wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite">very helpful indeed, thanks for digging up this old post<br> <br clear="all">MarcAnthony Barrette<br>Sr. Technical Support Manager<br>e. <a href="mailto:MarcAnthony.Barrette@ThePortalGrp.com">MarcAnthony.Barrette@ThePortalGrp.com</a><br>e. <a href="mailto:MarcAnthony_Barrette@Toyota.com">MarcAnthony_Barrette@Toyota.com</a><br>m. 415.350.1143<br> <br><br><div class="gmail_quote">On Tue, Jun 9, 2009 at 10:50 AM, Cassandra Phillips-Sears <span dir="ltr"><<a href="mailto:cassandra@bestpractical.com">cassandra@bestpractical.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"> <div class="im">On Jun 8, 2009, at 5:51 PM 6/8/09, Matthew Seaman wrote:<br> > MarcAnthony Barrette wrote:<br> </div>>> <snip><br> <div class="im">>> Also I would like to build a dashboard for Tickets Due Today and<br> >> ones for<br> >> Tomorrow. W/o having to go and change the Due is before <date> each<br> >> day can<br> >> It auto popolate based upon today's day +1 ?<br> > You can use relative terms like 'today', 'tomorrow' or '3 days ago'<br> > in the<br> > time fields for date based searches. They're interpreted every time<br> > the<br> > search is run. That should be sufficient for you to build your<br> > dashboards.<br> <br> </div>Hello, MarcAnthony. If you are trying to use relative search terms<br> like Matthew described, there is a thread in the archives that might<br> help you; take a look at the "Relative Dates in Search" thread here:<br> <br> <a href="http://lists.fsck.com/pipermail/rt-users/2009-February/thread.html" target="_blank">http://lists.fsck.com/pipermail/rt-users/2009-February/thread.html</a><br> <font color="#888888">--<br> Cassandra Phillips-Sears<br> Office Manager<br> Best Practical Solutions, LLC<br> <a href="http://www.bestpractical.com" target="_blank">http://www.bestpractical.com</a><br> </font><div><div></div><div class="h5">_______________________________________________<br> <a href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users" target="_blank">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</a><br> <br> Community help: <a href="http://wiki.bestpractical.com" target="_blank">http://wiki.bestpractical.com</a><br> Commercial support: <a href="mailto:sales@bestpractical.com">sales@bestpractical.com</a><br> <br> <br> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.<br> Buy a copy at <a href="http://rtbook.bestpractical.com" target="_blank">http://rtbook.bestpractical.com</a><br> </div></div></blockquote></div><br></blockquote></div><br></body></html>