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<div>From the self-service page. This is a global issue.</div>
<div>My users are authenticated via ldap. </div>
<div>The initial page shows "Open Tickets", "Closed Tickets" and "New Ticket" on the left side.</div>
<div> </div>
<div>Clicking either Open or Closed Tickets does not return anything. <--- This is the issue I hope to fix</div>
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<div> </div>
<div>Goto ticket works fine.</div>
<div> </div>
<div>This is RT 3.8.3</div>
<div> </div>
<div>I see this problem in forums from awhile back (years), but couldn't find a solution. I have played with both global roles and groups (gave all rights to all roles and all groups) without success. (This is a test system, not production!)</div>
<div> </div>
<div>Maybe this is the way it is supposed to be? But, if so, what are those buttons for? </div>
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<div>Any suggestions?</div>
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