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<p class=MsoNormal><span style='color:#1F497D'>I am not sure what is happening
here. All I know is that if a user in AD is created without a comma in the
container name they log in just fine. When someone that does have a comma in
their CN name tries to authenticate this is what happens.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>[Fri Jun 26 20:29:58 2009]
[debug]: Attempting to use external auth service: My_LDAP
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:64)<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>[Fri Jun 26 20:29:58 2009]
[debug]: Calling UserExists with $username (smellring) and $service (My_LDAP)
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:105)<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>[Fri Jun 26 20:29:58 2009]
[debug]: UserExists params:<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>username: smellring , service:
My_LDAP
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:274)<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>[Fri Jun 26 20:29:58 2009] [debug]:
LDAP Search === Base: DC=starkbrosfulfillment,DC=com == Filter:
(&(objectClass=*)(sAMAccountName=smellring)) == Attrs:
l,st,mail,sAMAccountName,co,streetAddress,postalCode,telephoneNumber,sAMAccountName,physicalDeliveryOfficeName,sAMAccountName
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:304)<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>[Fri Jun 26 20:29:58 2009]
[debug]: Password validation required for service - Executing... (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:155)<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>[Fri Jun 26 20:29:58 2009]
[debug]: Trying external auth service: My_LDAP
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:16)<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>[Fri Jun 26 20:29:58 2009]
[debug]: LDAP Search === Base: DC=starkbrosfulfillment,DC=com == Filter:
(&(sAMAccountName=smellring)(objectClass=*)) == Attrs: dn
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:43)<o:p></o:p></span></p>
<p class=MsoNormal><span style='background:yellow;mso-highlight:yellow'>[Fri
Jun 26 20:29:58 2009] [debug]: Found LDAP DN: CN=Mellring\, Scott
A.,OU=IS,OU=Users,OU=HQ,DC=starkbrosfulfillment,DC=com
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:75)<o:p></o:p></span></p>
<p class=MsoNormal><span style='background:yellow;mso-highlight:yellow'>[Fri
Jun 26 20:29:58 2009] [debug]: LDAP Search === Base: DC=starkbrosfulfillment,DC=com
== Filter: (member=CN=Mellring, Scott
A.,OU=IS,OU=Users,OU=HQ,DC=starkbrosfulfillment,DC=com) == Attrs: dn
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:100)<o:p></o:p></span></p>
<p class=MsoNormal><span style='background:yellow;mso-highlight:yellow'>[Fri
Jun 26 20:29:58 2009] [info]: My_LDAP AUTH FAILED: smellring
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:127)</span><o:p></o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>[Fri Jun 26 20:29:58 2009]
[debug]: LDAP password validation result: 0
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:334)<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>[Fri Jun 26 20:29:58 2009]
[debug]: Password Validation Check Result: 0
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:159)<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>[Fri Jun 26 20:29:58 2009]
[debug]: </span><b><span style='color:red'>Autohandler called ExternalAuth.
Response: (0, Password Invalid)</span></b><span style='color:#1F497D'>
(/opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Callbacks/ExternalAuth/autohandler/Auth:26)<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>[Fri Jun 26 20:29:58 2009]
[error]: FAILED LOGIN for smellring from 10.31.4.90
(/opt/rt3/share/html/autohandler:268)<o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>The password is valid. <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Even though the authentication fails the user is created in
RT.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Any ideas would be greatly appreciated. <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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style='width:6.25in'>
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1.5pt'>
<p class=MsoNormal style='mso-line-height-alt:1.5pt'><span
style='font-size:9.0pt;font-family:"Verdana","sans-serif"'><img width=100
height=2 id="Picture_x0020_1" src="cid:image001.gif@01C9F8C8.B197E800"
alt="http://www.sigma-micro.com/images/signature/transparent.gif"></span><span
style='font-size:9.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif"'>Wes
Topping</span></b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif"'><br>
Director of Enterprise Technology</span><span style='font-size:9.0pt;
font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:7.0pt;font-family:"Verdana","sans-serif"'>317.713.8687<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:7.0pt;font-family:"Verdana","sans-serif"'>317.631.6585
fax<br>
<a href="mailto:email@sigma-micro.com"><span style='color:#0066FF'>wtopping@sigma-micro.com</span></a>
</span><span style='font-size:9.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>
</td>
<td style='padding:3.75pt 0in 3.75pt 3.75pt'>
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width=181 height=48 id="Picture_x0020_2"
src="cid:image002.gif@01C9F8C8.B197E800" alt=SigmaCommerce></span><span
style='font-size:9.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>
<p class=MsoNormal align=right style='text-align:right'><span
style='font-size:7.0pt;font-family:"Verdana","sans-serif"'><a
href="http://www.sigma-micro.com/" target="_blank"><span style='color:#0066FF'>www.sigma-micro.com</span></a></span><span
style='font-size:7.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>
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display:none'><o:p> </o:p></span></p>
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<p class=MsoNormal><img border=0 width=101 height=29 id="Picture_x0020_3"
src="cid:image003.gif@01C9F8C8.B197E800"
alt="http://www.sigma-micro.com/images/signature/logo_sm.gif"><span
style='font-size:12.0pt'><o:p></o:p></span></p>
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<p class=MsoNormal style='mso-line-height-alt:1.5pt'><span
style='font-size:9.0pt;font-family:"Verdana","sans-serif"'><img border=0
width=100 height=2 id="Picture_x0020_4"
src="cid:image001.gif@01C9F8C8.B197E800"
alt="http://www.sigma-micro.com/images/signature/transparent.gif"></span><span
style='font-size:9.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>
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<p class=MsoNormal style='mso-line-height-alt:.75pt'><span
style='font-size:9.0pt;font-family:"Verdana","sans-serif"'><img border=0
width=100 height=1 id="Picture_x0020_5"
src="cid:image004.gif@01C9F8C8.B197E800"
alt="http://www.sigma-micro.com/images/signature/transparent.gif"></span><span
style='font-size:9.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>
</td>
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<p class=MsoNormal><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";
color:white'>Sigma Micro LLC, 6720 Parkdale Place, Indianapolis, IN 46254</span><span
style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:white'><o:p></o:p></span></p>
</td>
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<td style='padding:0in 0in 0in 0in;height:.75pt'></td>
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<td style='background:#A9BFC7;padding:0in 0in 0in 0in;height:3.75pt'></td>
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<p class=MsoNormal align=right style='text-align:right'><span
style='font-size:7.0pt;font-family:"Verdana","sans-serif"'><a
href="http://www.sigma-micro.com/emailconfidentialitynotice.shtml"
target="_blank"><span style='color:#0066FF'>Confidentiality Notice</span></a></span><span
style='font-size:7.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>
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