<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META content=text/html;charset=iso-8859-1 http-equiv=Content-Type>
<STYLE>
.sw_message P{margin:0px;padding:0px;}
.sw_message {FONT-SIZE: 12pt;FONT-FAMILY:Tahoma,Arial,Helvetica,sans-serif;background:white;}
</STYLE>
<META name=GENERATOR content="MSHTML 8.00.7100.18"></HEAD>
<BODY style="PADDING-LEFT: 10px; PADDING-RIGHT: 10px; PADDING-TOP: 15px"
id=MailContainerBody class=sw_message leftMargin=0 topMargin=0
CanvasTabStop="true" name="Compose message area">
<DIV><FONT face=Calibri>Hi Kevin,</FONT></DIV>
<DIV><FONT face=Calibri></FONT> </DIV>
<DIV><FONT face=Calibri>Nope, "All dependences have been found."</FONT></DIV>
<DIV><FONT face=Calibri></FONT> </DIV>
<DIV><FONT face=Calibri>Thanks,</FONT></DIV>
<DIV><FONT face=Calibri></FONT> </DIV>
<DIV><FONT face=Calibri>Mike</FONT></DIV>
<DIV style="FONT: 10pt Tahoma">
<DIV><BR></DIV>
<DIV style="BACKGROUND: #f5f5f5">
<DIV style="font-color: black"><B>From:</B> <A title=gagel@cnc.bc.ca
href="mailto:gagel@cnc.bc.ca">Kevin Gagel</A> </DIV>
<DIV><B>Sent:</B> Monday, July 06, 2009 3:36 PM</DIV>
<DIV><B>To:</B> <A title=RT-Users@lists.bestpractical.com
href="mailto:RT-Users@lists.bestpractical.com">RT Users</A> </DIV>
<DIV><B>Subject:</B> Re: [rt-users] RT 3.8.4 and RTFM 2.4.2 No errors, but no
RTFMlinks,have added "Set(@Plugins,qw(RT::FM)); " to
RT_Siteconfig.pm</DIV></DIV></DIV>
<DIV><BR></DIV>--- Original message --- <BR>>Subject: [rt-users] RT 3.8.4 and
RTFM 2.4.2 No errors, but no RTFM links,have added "Set(@Plugins,qw(RT::FM)); "
to RT_Siteconfig.pm <BR>>From: Michael Ellis <<A
href="mailto:Michael_Ellis@UManitoba.CA">Michael_Ellis@UManitoba.CA</A>>
<BR>>To: RT-USERS <<A
href="mailto:RT-Users@lists.bestpractical.com">RT-Users@lists.bestpractical.com</A>>
<BR>>Date: 06/07/2009 1:33 PM<BR>><BR>
<DIV>
<DIV><FONT face=Calibri>>Ok, I've been beating my head on this one. I had
RTFM up and working on a test RT 3.8.2 server and then it just disappeared from
the menu. I tried to figure out why, but after spending an afternoon trying to
figure it out I >decided that I wouldn't worry about it as I was going to be
reinstalling from scratch for the production system anyway.</FONT></DIV>
<DIV>> <BR></DIV>
<DIV><FONT face=Calibri>>So, now I have RT 3.8.4 working, and when I install
RTFM 2.4.2 it completes with no errors. I added Set(@Plugins,qw(RT::FM)); to my
RT_Siteconfig.pm and flushed the mason cache and restarted httpd. I log into RT,
but >RTFM isn't there. RTFM isn't listed in the System
Configuration.</FONT></DIV>
<DIV>> <BR></DIV>
<DIV><FONT face=Calibri>>I've got RT's debug log on, and there are no errors
there (except for graphviz) and there are no errors in apache's logs
either.</FONT></DIV>
<DIV>> <BR></DIV>
<DIV><FONT face=Calibri>>I've searched the web and the mailing lists for
this, but almost all of them are due to the missing Set(@Plugins,qw(RT::FM)); or
the install location not being in /opt/rt3/local/plugins (which it is for my
install). I'm stuck. >Any help would be appreciated.</FONT></DIV>
<DIV><FONT face=Calibri></FONT> </DIV>Are there any errors reported from
rt3/sbin/rt-test-dependencies?<BR><BR><BR>Kevin W. Gagel<BR>Network
Administrator<BR>Local 5448<BR>My
blog:<BR>http://mail.cnc.bc.ca/blogs/gagel<BR>My shared
files:<BR>http://mail.cnc.bc.ca/users/gagel<BR></DIV>
<P>
<HR>
<P></P>_______________________________________________<BR>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users<BR><BR>Community
help: http://wiki.bestpractical.com<BR>Commercial support:
sales@bestpractical.com<BR><BR><BR>Discover RT's hidden secrets with RT
Essentials from O'Reilly Media. <BR>Buy a copy at
http://rtbook.bestpractical.com</BODY></HTML>