<div class="gmail_quote"><div class="gmail_quote"><div class="im"><br>dear all,<br><br>I'm using RT and RT::Client::REST::Ticket successfully to get ticket normal fields,<br>but for custom fields, its not displaying them,<br>
<br>details:<br>I have a custom field "Module" that I want to display, I use the following:<br>
-----------------------<br>while (my $ticket = &$iterator) {<br> <br> my $cf_module= $ticket->cf(Module);<br> <br><br> print EMAIL_FILE "<TR><TD>",$ticket->id,"</TD><TD>"<br>
,$ticket->subject, "</TD><TD>", $ticket->status,"</TD><TD>",<br> $cf_module,"</TD></TR>\n";<br>-----------------------------------------------------<br>
$cf_module does not show anything<br></div>trying $cf_module= $ticket->cf('Module');<br>produce the same result.<br><div class="im"><br>I'm using RT 3.4.4 on ubuntu 6.06 server<br><br>appreciating your help achieving the objective of displaying ticket details including custom fields, using the above method or any other.<br>
<br>best regards<br>
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