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It seems this is happening when a new ticket is created and the owner is set to an existing user as well.<br><br><br>Kevin W. Gagel<br>Network Administrator<br>Local 5448<br>My blog:<br>http://mail.cnc.bc.ca/blogs/gagel<br>My shared files:<br>http://mail.cnc.bc.ca/users/gagel<br><br><br>--- Original message --- <br>Subject: [rt-users] Undefined subroutine&RT::EmailParser::ParseAddressFromHeader... <br>From: Kevin Gagel <gagel@cnc.bc.ca> <br>To: RT Users <RT-Users@lists.bestpractical.com> <br>Date: 10/07/2009 2:47 PM<br><br><style> .sw_message P{margin:0px;padding:0px;} .sw_message {FONT-SIZE: 12pt;FONT-FAMILY:Tahoma,Arial,Helvetica,sans-serif;background:white;}</style><div class="sw_message">I am using LDAPSMB1.2_RT3.<br><br>When I add email address for the AdminCC of someone that has not logged into RT yet I get the following error:<br><br>Undefined subroutine &RT::EmailParser::ParseAddressFromHeader called at /opt/rt3/bin/../local/lib/RT/User_Local.pm line 272.<br><br>What do I have to do to correct this?<br><br>Kevin W. Gagel<br>Network Administrator<br>Local 5448<br>My blog:<br><a target="_blank" href="http://mail.cnc.bc.ca/blogs/gagel">http://mail.cnc.bc.ca/blogs/gagel</a><br>My shared files:<br><a target="_blank" href="http://mail.cnc.bc.ca/users/gagel">http://mail.cnc.bc.ca/users/gagel</a><br><br><br></div>
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