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Kevin,<br>
<br>
<br>
I'm not completely sure, but I think that the AdminCc (as a "role")
would require certain ACL records, which means it is a role that is
"privileged". So, by definition, an "unprivileged" user cannot be an
AdminCc. That's just my theory. However, a Requestor is also a "role"
and when an unprivileged user sends in a ticket via Email, he becomes
the requestor on the ticket so, maybe I'm full of it. Maybe there is a
configuration setting that allows a NEW user to be added as a
privileged user. So, my thinking is that you should persue the answer
as a configuration setting. Hope this helps some.<br>
<br>
Kenn<br>
LBNL<br>
<br>
On 7/10/2009 9:12 AM, Kevin Gagel wrote:
<blockquote cite="mid:4a576863.1328.ae0.42a5@cnc.bc.ca" type="cite">
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</style>What permissions are need to allow an unprivileged user and
admincc?<br>
<br>
<br>
Kevin W. Gagel<br>
Network Administrator<br>
Local 5448<br>
My blog:<br>
<a class="moz-txt-link-freetext" href="http://mail.cnc.bc.ca/blogs/gagel">http://mail.cnc.bc.ca/blogs/gagel</a><br>
My shared files:<br>
<a class="moz-txt-link-freetext" href="http://mail.cnc.bc.ca/users/gagel">http://mail.cnc.bc.ca/users/gagel</a><br>
<br>
<br>
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