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Thanks, that is what I ended up doing anyway.<br><br><br>Kevin W. Gagel<br>Network Administrator<br>Local 5448<br>My blog:<br>http://mail.cnc.bc.ca/blogs/gagel<br>My shared files:<br>http://mail.cnc.bc.ca/users/gagel<br><br><br>--- Original message --- <br>Subject: Re: [rt-users] Undefined subroutine&RT::EmailParser::ParseAddressFromHeader... <br>From: Kevin Falcone <falcone@bestpractical.com> <br>To: <rt-users@lists.bestpractical.com> <br>Date: 07/14/2009 6:54 AM<br><br>On Fri, Jul 10, 2009 at 02:46:15PM -0700, Kevin Gagel wrote:<br>> I am using LDAPSMB1.2_RT3.<br>><br>> When I add email address for the AdminCC of someone that has not logged into RT yet I get the<br>> following error:<br>><br>> Undefined subroutine &RT::EmailParser::ParseAddressFromHeader called at<br>> /opt/rt3/bin/../local/lib/RT/User_Local.pm line 272.<br>><br>> What do I have to do to correct this?<br><br>You appear to be using an extension designed for use with RT 3.4 or<br>3.6 while running 3.8 (the ParseAddressFromHeader method is defined<br>in RT::Interface::Email in 3.8)<br><br>I suggest disabling the extension causing the problem.<br><br>If you want to use AD auth with 3.8, the only method I know of that<br>works is RT-Authen-ExternalAuth<br><br>-kevin<br>_______________________________________________<br><a target="_blank" href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</a><br><br>Community help: <a target="_blank" href="http://wiki.bestpractical.com">http://wiki.bestpractical.com</a><br>Commercial support: sales@bestpractical.com<br><br><br>Discover RT's hidden secrets with RT Essentials from O'Reilly Media.Buy a copy at <a target="_blank" href="http://rtbook.bestpractical.com">http://rtbook.bestpractical.com</a><br>
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