<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div><div>Otmar, this looks great -- however it doesn't seem to be working. Is there any useful way to debug this?</div><div><br></div><div>I've confirmed that the bounce e-mails all contain the information you are looking for. Nothing bad appears in rt.log</div><div><br></div><div>On Jul 24, 2009, at 4:43 AM, Otmar Lendl wrote:</div><blockquote type="cite"><div>I recently hacked up a small Scrip that tries to merge new tickets<br>generated by mail bounces into the ticket that generated the mail.<br><br>This is similar to what<br><a href="http://wiki.bestpractical.com/view/RtBounceHandler">http://wiki.bestpractical.com/view/RtBounceHandler</a> is doing, just that<br>it's implemented as a scrip and not as an external program which runs<br>on incoming mail.<br><br>I've added my code to the RT wiki at <br><a href="http://wiki.bestpractical.com/view/BounceMerge">http://wiki.bestpractical.com/view/BounceMerge</a><br><br>I hope someone else might find it useful, too.<br><br>/ol<br>-- <br>-=- Otmar Lendl -- ol@bofh.priv.at -- http://lendl.priv.at/ -=-<br>_______________________________________________<br>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users<br><br>Community help: http://wiki.bestpractical.com<br>Commercial support: sales@bestpractical.com<br><br><br>Discover RT's hidden secrets with RT Essentials from O'Reilly Media. <br>Buy a copy at http://rtbook.bestpractical.com<br></div></blockquote></div><br><div> <span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><font face="Helvetica" size="3" style="font: normal normal normal 12px/normal Helvetica; ">-- </font></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><font face="Helvetica" size="3" style="font: normal normal normal 12px/normal Helvetica; ">Jo Rhett</font></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><font face="Helvetica" size="3" style="font: normal normal normal 12px/normal Helvetica; ">Net Consonance : consonant endings by net philanthropy, open source and other randomness</font></div></div></div></span></div></span></div></span> </div><br></body></html>