<br><br><div class="gmail_quote">On Sat, Aug 1, 2009 at 2:43 AM, Kevin Falcone <span dir="ltr"><<a href="mailto:falcone@bestpractical.com" target="_blank">falcone@bestpractical.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div>On Thu, Jul 30, 2009 at 04:46:19PM +1000, Leif Terrens wrote:<br>
> Howdy all,<br>
><br>
> I'm having a bit of trouble after upgrading from RT version 3.0.9 on<br>
> mysql4 to 3.8.4 on mysql5 running on Solaris 10.<br>
><br>
> I've managed to build and install all of the RT pre-requisites<br>
> correctly, built the RT package according to the options I desired.<br>
> Apache and mysql have been correctly upgraded and configured; I get to<br>
> login and poke around fine other than the problem I've encountered.<br>
><br>
> The problem occurs when I select a Queue from the Quick Search box on<br>
> the right hand side of the Home screen. The Queue displays correctly<br>
> visually-wise, tickets are displayed and I'm able to select the tickets<br>
> by clicking either the ticket ID number or the ticket subject name. The<br>
> problem is that the header links ( #, Subject, Status etc ) all have<br>
> click-able links that are malformed. An example of this is :<br>
><br>
> http://<my host here>/Search/Results.html?Format= '<b><a<br>
> href="__WebPath__/Ticket/Display.html?id=__id__">__id__</a></b>/TITLE:#',<br>
<br>
</div>__WebPath__ and the other tokens are substituted when the search<br>
results are displayed. The key here is that this is a Format being<br>
passed along with the query at the end. They're not supposed to be<br>
replaced at this point (Look for the ParseFormat mason component).<br>
<br>
If you're actually getting an error from your browser, that would be<br>
interesting to see. We've not seen a bug report for it.<br>
<font color="#888888"><br>
-kevin<br>
</font><div><div></div><div><br>
</div></div></blockquote></div><br>Cheers Kevin - I actually found that I made a silly mistake by not thoroughly testing it with all browsers/platforms. It seems that the lack of action when attempting to sort a queue via those links is particular only to the newest release of Firefox - version 3.5 and upwards ( at least, on Linux/Ubuntu ). The page operates fine with Firefox 3.0 series, and Internet Explorer latest versions.<br>