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<div>Hello </div>
<div> </div>
<div> In 3.8.4, when a ticket is resolved, it is sending a notification to the requester like:</div>
<div> </div>
<div><font face="Courier New, monospace">Subject: [NOC #67] Resolved: Testing auto create.... </font></div>
<div><font face="Courier New, monospace"> </font></div>
<div><font face="Courier New, monospace">According to our records, your request has been resolved. If you have any further questions or concerns, please respond to this message.</font></div>
<div><font face="Courier New, monospace"> </font></div>
<div>However, we would like it to include the text of the resolution. </div>
<div>I tried adding :</div>
<div> </div>
<div>Resolution:</div>
<div>{$Transaction->Content()}</div>
<div> </div>
<div>To the Resolved Template, but the message generated now says:</div>
<div> </div>
<div><font face="Courier New, monospace">According to our records, your request has been resolved. If you have any<br>
further questions or concerns, please respond to this message.<br>
<br>
Resolution:<br>
This transaction appears to have no content</font></div>
<div><font face="Courier New, monospace"> </font></div>
<div><font face="Courier New, monospace"> </font></div>
<div>Any ideas?</div>
<div> </div>
<div> </div>
<div>Thanks</div>
<div>Scott</div>
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<div> </div>
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