<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv=Content-Type content="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 12 (filtered medium)">
<style>
<!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri","sans-serif";
color:windowtext;}
span.apple-style-span
{mso-style-name:apple-style-span;}
span.apple-converted-space
{mso-style-name:apple-converted-space;}
.MsoChpDefault
{mso-style-type:export-only;}
@page Section1
{size:612.0pt 792.0pt;
margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.Section1
{page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang=EN-CA link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal>I’ve searched for this in the list archives but never
seen a fix except for this ( http://www.gossamer-threads.com/lists/rt/devel/76912#76912
) which looks like it should have been in RT since 3.8.1. I’m at
3.8.4.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>When one subscribes to an ical feed from RT in gcal or
outlook the start and due times(DTSTART and DTEND) are seemingly not properly
published. As such gcal twigs on the create time for the start and use some
default duration for the end, while Outlook uses midnight instead.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Am I doing something wrong? I’m hoping that our A/V
techs will be able to look at a gcal and get notifications of new and upcoming
bookings as SMSs from google. I’ve installed RTx::Calendar so they can at
least see the tickets on a calendar display, but I really hope to integrate
this with gcal.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Here’s a sample event:<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span class=apple-style-span><span style='color:black'>BEGIN:VEVENT
CREATED:20090730T151534Z DTEND;VALUE=DATE:20090730 DTSTAMP:20090820T164748Z
DTSTART;VALUE=DATE:20090730 LAST-MODIFIED:20090804T135203Z ORGANIZER:jdoe
SUMMARY:Start: setup projector and laptop URL:http://rt.someplace.ca/?q=60
END:VEVENT</span></span><span class=apple-converted-space><span
style='color:black'> </span></span><o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Thanks in advance,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Mike<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
</div>
</body>
</html>