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<TITLE>Re: [rt-users] This transaction appears to have no content</TITLE>
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<FONT SIZE="4"><FONT FACE="Calibri, Verdana, Helvetica, Arial"><SPAN STYLE='font-size:11pt'>Create a template and use that to say whatever you wish. I can give you an example of our owner change template when I have better access to our system.<BR>
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On 8/21/09 3:37 PM, "testwreq wreq" <testwreq@gmail.com> wrote:<BR>
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</SPAN></FONT></FONT><BLOCKQUOTE><FONT SIZE="4"><FONT FACE="Calibri, Verdana, Helvetica, Arial"><SPAN STYLE='font-size:11pt'>RT guru's: when an ownership changes or when the ticket has no comment, the ticket content produces a message <BR>
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</SPAN></FONT></FONT><FONT SIZE="5"><FONT FACE="Consolas, Courier New, Courier"><SPAN STYLE='font-size:14pt'>"This transaction appears to have no content"<BR>
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</SPAN></FONT></FONT><FONT SIZE="5"><FONT FACE="Consolas, Courier New, Courier"><SPAN STYLE='font-size:14pt'>We would like to change this default message to "This transaction has been updated. Please see above the changes"<BR>
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</SPAN></FONT></FONT><FONT SIZE="5"><FONT FACE="Consolas, Courier New, Courier"><SPAN STYLE='font-size:14pt'>Any suggestion on how I can accomplish this? <BR>
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</SPAN></FONT></FONT><FONT SIZE="5"><FONT FACE="Consolas, Courier New, Courier"><SPAN STYLE='font-size:14pt'>Thanks in advance, rq.<BR>
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